Business Details
Emergency
services
Trusted HVAC & Plumbing Services in Palm Desert
Priority One Air Conditioning and Heating Conditioning and Heating has served Palm Desert and the Coachella Valley for over 25 years as a family-owned business committed to excellence in HVAC and plumbing services. Our NATE-certified technicians combine technical expertise with personalized service, offering 24/7 emergency support and comprehensive solutions for residential comfort needs. We maintain industry leadership through continuous training, community involvement, and a satisfaction guarantee that reflects our deep roots in the local market. Our team's extensive experience ensures precise diagnostics and efficient repairs while prioritizing energy-efficient upgrades that deliver long-term value to homeowners. 
Services
AC Repairs
Heating Services
Plumbing Repairs
Heat Pump Services
Flood Prevention
Drain Cleaning
Water Heater Installation
Smart Thermostat Installation
Emergency Repairs
System Maintenance
Highlights and features
- 24/7 emergency service available when you need us most
- Locally serving Palm Desert and surrounding areas for over 25 years
- NATE-certified technicians with ongoing professional development
- Satisfaction guaranteed with transparent pricing and quality workmanship
- Comprehensive service agreements for year-round system protection
Associations and certifications
- NATE-certified
What people say
Great service
Professional employees
Same-day repairs
Honest pricing
Satisfaction guaranteed
Services
AC Repairs
Our NATE-certified technicians provide same-day AC repairs for refrigerant leaks, frozen coils, and system malfunctions. We use advanced diagnostic tools to restore cooling efficiency quickly while identifying potential future issues. Emergency services are available 24/7 to address urgent comfort needs in Palm Desert's extreme climate.
Heating Services
We offer comprehensive heating solutions including emergency repairs, system maintenance, and energy-efficient replacements. Our technicians handle pilot light issues, thermostat malfunctions, and heat pump services with expertise in both traditional and modern heating technologies for Coachella Valley homes.
Plumbing Repairs
Our licensed plumbers address burst pipes, clogged drains, and water pressure issues with rapid response times. We utilize advanced leak detection equipment to minimize property damage while providing lasting solutions for both residential and commercial plumbing systems across the Coachella Valley.
Heat Pump Services
We specialize in heat pump installation, repair, and maintenance for year-round climate control. Our technicians optimize system performance through refrigerant checks, coil cleaning, and efficiency testing to ensure reliable heating and cooling in Palm Desert's variable climate conditions.
Flood Prevention
Our comprehensive flood prevention inspections identify potential risks through valve checks, pressure testing, and pipe integrity assessments. We implement proactive measures to safeguard properties against water damage while providing emergency mitigation services when incidents occur.
People
Roy Meghnagi
Founder
With over 25 years in HVAC and plumbing, Roy established Priority One to address service gaps in the Coachella Valley. He maintains hands-on involvement in operations while mentoring technicians to uphold the company's customer-first philosophy.
Jhonatan Urbina
Service and Technician Manager
Leading our technical team, Jhonatan ensures service excellence through ongoing training and quality control. His 15+ years of field experience contribute to maintaining high service standards across all HVAC and plumbing operations.
Robert Grosjean
Purchasing & Customer Experience Manager
Managing both supply chain logistics and customer interactions, Robert combines technical knowledge with service excellence to streamline operations and enhance client satisfaction through efficient resource allocation and communication.
Luis Ortiz
Operations Manager
Overseeing daily operations, Luis ensures timely service delivery while maintaining equipment readiness and technician deployment protocols. His organizational expertise contributes to the company's rapid response capabilities and service reliability.
David Emert
Plumbing Manager
As plumbing specialist, David leads our plumbing division with expertise in residential and commercial systems. His technical proficiency ensures comprehensive solutions for complex plumbing challenges across the Coachella Valley region.
Questions
What areas do you service?
We serve Palm Desert and the entire Coachella Valley region for all HVAC and plumbing needs.
Do you offer emergency services?
Yes, we provide 24/7 emergency repair services for urgent HVAC and plumbing issues.
Are your technicians certified?
All our technicians are NATE-certified with ongoing training in the latest HVAC and plumbing technologies.
Do you provide free estimates?
Yes, we offer free estimates for all system installations and major repair projects.
What payment options exist?
We offer 0% financing for 12 months and accept major payment methods for your convenience.
What service plans are available?
Our Priority Annual Service Agreement includes biannual maintenance, priority scheduling, and exclusive discounts for $150/year.
