Business Details
50+ Years
experience
Emergency
services
Your Trusted Partner for Commercial Equipment Solutions
JLA has been a leader in commercial equipment solutions for over 50 years, specializing in laundry, catering, HVAC, and fire safety services. Our Total Care package offers clients access to state-of-the-art machinery with no upfront costs, backed by 24/7 emergency support and remote monitoring technology. With a team of 450 engineers across the UK, we provide rapid response times and comprehensive maintenance to ensure minimal downtime. Our OTEX ozone disinfection system revolutionized infection control, achieving 99.999% bacteria elimination while reducing energy consumption.Committed to sustainability, we integrate environmentally responsible practices into all operations, from energy-efficient equipment to waste reduction initiatives. Our expertise spans diverse sectors including healthcare, hospitality, education, and industrial facilities, where reliability and compliance are critical. We prioritize customer satisfaction through tailored solutions, transparent communication, and continuous innovation, ensuring businesses operate smoothly and efficiently.
Services
Commercial Laundry Equipment
Catering Equipment Maintenance
HVAC Installation
Fire Safety Audits
Infection Control Solutions
Planned Preventative Maintenance
Gas Safety Checks
Dryer Duct Cleaning
Commercial Boiler Repairs
OTEX Ozone Disinfection
Details
- Year established: 1973
Highlights and features
- Over 50 years of experience in commercial equipment solutions
- Nationwide network of 450 skilled engineers for rapid response
- 24/7 emergency support and guaranteed fastest industry response times
- Total Care package with no upfront costs or repair bills
- Commitment to sustainability through energy-efficient technologies
Associations and certifications
- ISO 9001
- Gas Safe Register
- Financial Conduct Authority
What people say
Rapid engineer response
Energy savings achieved
Stress-free installations
Reliable equipment performance
Exceptional customer support
Services
Commercial Laundry Equipment
We supply and maintain industrial-grade washing machines, dryers, and ozone disinfection systems for healthcare, hospitality, and commercial facilities. Our OTEX technology eliminates 99.999% of pathogens while reducing energy use by up to 30%. With capacities from 7-180kg, our solutions include coin-operated and barrier washer options for maximum flexibility.
HVAC Installation
Our commercial boiler installations and maintenance services ensure optimal heating performance with compliance guarantees. We offer wall-mounted and floor-standing units, hot water cylinders, and hybrid systems with 24/7 monitoring to prevent breakdowns. Total Care contracts include parts, labor, and energy efficiency optimization for long-term cost savings.
Fire Safety Audits
We conduct comprehensive fire risk assessments and implement safety measures including emergency lighting, extinguishers, and AOV systems. Our certified engineers provide ongoing compliance guidance, fire door inspections, and staff training to meet UK regulations and insurance requirements for commercial properties.
Infection Control Solutions
Our OTEX ozone laundry systems and portable room sanitisers combat healthcare-associated infections with chemical-free disinfection. These solutions are proven effective against coronavirus, bacteria, and mold in care homes, hospitals, and laboratories while maintaining fabric integrity and reducing water consumption by 25%.
Planned Preventative Maintenance
Our scheduled maintenance programs extend equipment lifespan and prevent unexpected failures through regular inspections and component replacements. Services cover laundry machinery, catering appliances, HVAC systems, and fire safety equipment with 450 engineers available nationwide for rapid intervention when needed.
People
Ben Gujral
Chief Executive Officer
Ben leads JLA's strategic direction with over 20 years of executive experience in technology and service industries. He previously managed IPO processes and private equity exits for global firms before joining JLA in 2020 to drive growth and digital innovation.
Sarah Norton
Chief Finance Officer
Sarah oversees financial strategy with expertise spanning technology, logistics, and manufacturing sectors. A chartered accountant, she previously served as Group Finance Director at Azets and Hydro International before joining JLA in 2022 to strengthen financial operations.
Adrian Smyth
Chief Operating Officer
Adrian manages core operations with 35 years of consultancy and financial services experience. He holds an MBA from the University of Manchester and focuses on process optimization while volunteering with disability sports organizations in his spare time.
Questions
What is JLA's Total Care package?
Total Care is an all-inclusive service providing new equipment with no upfront costs, including installation, 24/7 emergency support, remote monitoring, and full maintenance for a simple monthly fee.
Do you offer emergency services?
Yes, we provide 24/7 emergency engineer response with guaranteed fastest industry response times across our UK service network.
What sectors do you serve?
We specialize in healthcare, hospitality, education, industrial facilities, and public sector organizations requiring commercial laundry, catering, heating, and fire safety solutions.
How does OTEX ozone disinfection work?
OTEX uses ozone technology to eliminate 99.999% of pathogens in laundry, including coronavirus, without harsh chemicals. It reduces energy use by 30% and water consumption by 25% compared to traditional methods.
Can I manage service requests online?
Yes, myJLA portal provides 24/7 access to billing, job sheets, service history, and engineer booking for Total Care customers.
