Business Details
23 Years
experience
Emergency
services
Your Trusted HVAC Partner in Austin, TX
Lakeway AC & Heating has been family-owned and operated by the Coldewey family since 2003. Our team prioritizes exceptional customer service while serving the Lake Travis community through partnerships with local organizations like Lake Travis High School athletics, Emmaus Catholic Church, and the Lake Travis Thrift Shop. We specialize in HVAC repair, installation, and maintenance for residential and commercial clients, offering same-day service and competitive pricing due to our large inventory of systems.Our commitment to quality ensures all work is performed by trusted full-time employees, not subcontractors. We maintain a 4.8-star rating through consistent reliability, transparent pricing, and technical expertise. Community involvement remains central to our values, including past donations to the Susan G. Komen Foundation and LTLov. Our 24/7 availability ensures urgent HVAC needs are addressed promptly, with after-hours service available across our service areas.
Services
HVAC Installation
Emergency Repairs
System Maintenance
Commercial HVAC
Same-Day Service
All Makes/Models
Heat Pump Repair
Furnace Services
AC Replacement
24/7 Support
Details
- Year established: 2003
Highlights and features
- Family-owned since 2003 with deep local community ties
- Same-day service available for urgent HVAC needs
- No subcontractors trusted full-time technicians
- Competitive pricing through bulk system purchases
- 4.8-star rating from verified customer satisfaction
What people say
Top notch
Outstanding
Fantastic
Trustworthy
Excellent
Services
HVAC Installation
We provide complete HVAC system installations using high-quality equipment from our extensive inventory. Our technicians ensure proper sizing and configuration for optimal efficiency. Most installations complete within hours of approval due to our ready stock.
Emergency Repairs
Urgent HVAC issues receive immediate attention with our 24/7 emergency repair service. Technicians arrive promptly to diagnose and fix problems efficiently. After-hours service available with transparent pricing.
System Maintenance
Regular maintenance plans extend equipment lifespan and prevent breakdowns. Our technicians perform comprehensive inspections and tune-ups. Services cover all makes and models with detailed reporting.
Commercial HVAC
Tailored solutions for commercial properties including large-scale installations and maintenance contracts. We service office buildings, retail spaces, and industrial facilities. Emergency support prioritizes minimal business disruption.
Same-Day Service
We prioritize urgent requests with same-day technician dispatch. Most service calls complete within hours of contact. Our Lake Travis focus enables faster response times compared to city-wide providers.
People
John Coldewey
Owner/Operator
John leads operations with over 20 years of HVAC expertise. He personally oversees system installations and customer consultations. His technical knowledge ensures accurate diagnostics and solutions.
Ray
Lead Technician
Ray specializes in complex repairs and system diagnostics. With 15+ years of field experience, he consistently receives praise for prompt, reliable service. Customers highlight his honesty and technical skill.
Jennifer
Customer Service
Jennifer manages scheduling and client communications. Her friendly approach ensures smooth service coordination. She maintains a 98% customer satisfaction rating for appointment management.
Chris
Service Technician
Chris handles residential service calls with attention to detail. Customers consistently praise his professionalism and repair quality. He completes 10+ service calls daily during peak seasons.
Walter
Field Technician
Walter specializes in emergency repairs with 12 years of experience. His average response time is under 2 hours for urgent cases. Customers appreciate his punctuality and thorough explanations.
Questions
Do you service areas outside Lake Travis?
We primarily serve Lake Travis and surrounding zip codes like 78734, 78620, and 78669. Contact us to confirm availability in your specific location.
What HVAC brands do you work with?
We service all makes and models including Trane, Carrier, Lennox, Rheem, and Bryant. Our technicians maintain expertise across major HVAC brands.
Are emergency services more expensive?
After-hours, weekend, and holiday services have standard premium rates clearly communicated before work begins. Emergency pricing remains transparent and competitive.
How quickly can you install a new system?
Most installations complete within hours of approval due to our large inventory. We typically schedule same-day installations when needed.
Do you offer maintenance plans?
Yes, we provide customized maintenance agreements for residential and commercial clients. Plans include seasonal tune-ups and priority service scheduling.
What payment methods do you accept?
We accept cash, check, and major credit cards. Financing options available for larger installations or repairs exceeding $1,000.
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