Business Details
48 Years
experience
Emergency
services
Trusted HVAC Services in Marble Falls, TX
Kens Heating & Air has been a trusted provider of HVAC services since 1978, serving Marble Falls, Kingsland, Granite Shoals, Burnet, Horseshoe Bay, and Cottonwood Shores. Founded by Ken and now led by his daughter Cheryl, the company combines over 40 years of industry experience with a commitment to family values and customer satisfaction. Our team of certified technicians specializes in air conditioning installation, maintenance, and repair for residential and commercial clients, offering high-efficiency systems, refrigeration services, and 24/7 emergency support. We prioritize quality workmanship, utilizing advanced technology like Wi-Fi thermostats and ductless mini-splits while maintaining a focus on energy efficiency and indoor air quality.Backed by a 10-year warranty on parts and labor, our services are designed to ensure long-term comfort and reliability. Customer testimonials highlight our prompt service, expert technicians, and dedication to community partnerships, including support for local nonprofits. With a proven track record of over 5,000 completed projects and 4,780 satisfied clients, we remain a family-owned business dedicated to exceeding expectations through transparency, expertise, and personalized solutions.
Services
Air Conditioning Installation
Air Conditioning Maintenance
Air Conditioning Repair
Commercial Refrigeration
Ductless Mini-Splits
Details
- Year established: 1978
Highlights and features
- 20+ years of experience in HVAC services with certified technicians.
- 10-year warranty on parts and labor for new system installations.
- 24/7 emergency service for urgent heating and cooling needs.
- Family-owned business with a focus on community and integrity.
- Specialized in high-efficiency systems and energy-saving solutions.
What people say
Prompt service
Knowledgeable technicians
Family-run business
Fair prices
Long-term trust
Services
Air Conditioning Installation
Professional air conditioning installation ensures optimal system performance and energy efficiency. Our technicians conduct precise measurements and ductwork assessments to recommend the best high-efficiency systems for residential and commercial properties. We specialize in York brand units, offering SEER-rated systems, variable-speed motors, and two-stage compressors. Customers receive guidance on equipment selection, including SEER ratings and warranty options, with a 10-year warranty on parts and labor for new installations.
Air Conditioning Maintenance
Preventative maintenance extends system lifespan and prevents costly breakdowns. Our Ultimate Savings Agreement includes biannual inspections, electrical connection checks, refrigerant adjustments, and coil cleaning. Benefits include a 15% discount on repairs, priority service scheduling, and improved indoor air quality. The program costs $189.95 per system annually, with no overtime fees for agreement holders requiring emergency service.
Air Conditioning Repair
Emergency and routine repairs for all AC makes and models. Services include capacitor replacement, refrigerant charging, circuit board diagnostics, and compressor repairs. Technicians are factory-trained and Texas-licensed, with NATE certification for refrigeration systems. Commercial clients receive 24/7 emergency support for refrigeration units, walk-in freezers, and HVAC systems, minimizing business downtime.
Commercial Refrigeration
Installation, maintenance, and repair of commercial refrigeration systems for restaurants, grocery stores, and businesses. Services include system upgrades, retrofitting for energy efficiency, and 24/7 emergency repairs. We handle walk-in freezers, display cases, and industrial refrigeration units, ensuring compliance with safety standards. Emergency technicians are available after hours to prevent inventory loss from equipment failures.
Ductless Mini-Splits
Energy-efficient ductless mini-split systems for zoned heating and cooling. Installation services include optimal placement of indoor and outdoor units for 40% greater efficiency than traditional systems. Ideal for room additions or spaces without ductwork, these systems offer wireless controls and low maintenance costs. Technicians provide expert setup for residential and light commercial applications.
People
Ken
Founder
Ken founded the company in 1978 and sold it to his daughter Cheryl in 2009. With over 40 years in HVAC, he remains involved in operations and customer service.
Cheryl
Owner
Cheryl has 21 years of HVAC experience and purchased the company from her father in 2009. She manages daily operations and serves as treasurer for the Highlands Lakes Service League.
Ivan
Technician
NATE-certified technician with an HVAC degree from Texas State Technical College. Specializes in system diagnostics and repairs, with expertise in residential and commercial HVAC systems.
Fernando
Technician
7-year HVAC veteran skilled in AC, heat pump, and refrigeration repairs. Provides expert service for ductless mini-splits and commercial refrigeration systems.
Abran
Technician
New HVAC technician with prior refrigeration and appliance repair experience. Rapidly developing expertise in residential HVAC systems while continuing professional training.
Questions
What HVAC services do you offer?
We provide air conditioning installation, maintenance, and repair, commercial refrigeration services, ductless mini-splits, and high-efficiency heating systems.
Do you offer emergency HVAC service?
Yes, we provide 24/7 emergency service with on-call technicians available for urgent heating and cooling needs.
What areas do you serve?
We serve Marble Falls, Burnet, Horseshoe Bay, Kingsland, and surrounding Central Texas communities.
Do you offer financing options?
Yes, we provide AC rebates and financing options to help customers manage HVAC system replacements and upgrades.
What warranties do you provide?
New York systems include a 10-year warranty covering parts and labor with no repair costs during the warranty period.
Are your technicians certified?
Our technicians are Texas-licensed, NATE-certified, and factory-trained for various HVAC brands and refrigeration systems.
