Business Details
50+ Years
experience
Emergency
services
Your Trusted Partner for Plumbing & HVAC Solutions in Overland Park
At Dick Ray, we have dedicated ourselves to delivering exceptional plumbing, heating, and cooling solutions since 1949. Founded in Kansas City, our family-owned business has thrived for six generations, building a legacy rooted in integrity, expertise, and unwavering customer service. Our team of licensed professionals brings decades of combined experience to every project, ensuring reliable and efficient service for residential and commercial clients. We prioritize transparency, offering upfront pricing and clear communication to foster trust with our community. Recognized by the BBB with an A+ rating, we adhere to the highest industry standards and maintain full licensing and insurance for all operations. Our commitment to innovation is evident in our use of advanced tools like drain camera inspections and hydro jetting, while our 24/7 emergency services underscore our dedication to addressing urgent needs promptly.With a focus on sustainability, we provide energy-efficient solutions that reduce environmental impact without compromising performance. Our 100% satisfaction guarantee reflects our confidence in the quality of our work, and our senior discounts and financing options demonstrate our accessibility to all customers. As a locally owned and operated business, we deeply understand the unique requirements of the Kansas City metro area, ensuring tailored solutions that meet regional challenges. From routine maintenance to complex installations, we combine technical proficiency with a personalized touch, making us the trusted choice for HVAC, plumbing, and drain services in Overland Park, Leawood, and beyond.
Services
Plumbing Repair
Drain Cleaning
HVAC Maintenance
Water Heater Services
Sewer Line Repair
Details
- Year established: 1949
Highlights and features
- 75 years of family-owned expertise in plumbing and HVAC services
- BBB A+ accredited with a proven track record of reliability
- 24/7 emergency services for urgent plumbing and heating needs
- Flexible financing options for major installations and repairs
- Locally owned and deeply familiar with Kansas City's infrastructure
Associations and certifications
- BBB A+ Accredited
What people say
Fantastic technician
Prompt and knowledgeable
Spectacular job
Monumental effort
Efficient and friendly
Services
Plumbing Repair
Addressing leaks, clogs, and system failures with precision. Our licensed technicians use advanced diagnostic tools to identify issues quickly, ensuring minimal disruption to your property. From minor repairs to complete pipe replacement, we guarantee durable solutions that meet local building codes and prevent future complications.
HVAC Maintenance
Preventative care for furnaces, heat pumps, and air conditioners. Our technicians perform comprehensive inspections, clean components, and optimize efficiency to extend equipment lifespan. Regular maintenance reduces energy costs and prevents unexpected breakdowns during extreme weather conditions in the Kansas City climate.
Drain Cleaning
Resolving stubborn clogs using hydro jetting and rooter services. We assess pipe integrity through camera inspections before selecting appropriate methods, ensuring safe removal of blockages without damaging your plumbing infrastructure. Ideal for both emergency situations and routine maintenance of sewer lines.
Water Heater Services
Comprehensive solutions for traditional and tankless water heaters. Our experts handle installations, repairs, and annual flushes to maintain consistent hot water supply. We diagnose issues like sediment buildup or heating element failures and recommend energy-efficient replacements when necessary.
Sewer Line Repair
Addressing cracked pipes, root intrusion, and blockages in main sewer lines. We employ trenchless technology when possible to minimize landscaping damage, offering durable pipe bursting or lining solutions. Emergency services prioritize containment of hazardous leaks and restoration of proper drainage.
People
Sam Drake
Master Plumber
Specializes in complex drain clearing and sump pump installations. Demonstrates exceptional problem-solving skills while maintaining clear communication with clients throughout service delivery.
Dornell Thomas Jr.
HVAC Technician
Expert in furnace diagnostics and preventative maintenance. Known for thorough explanations of system operations and personalized energy-saving recommendations tailored to Kansas City's climate.
Clint
Service Technician
Recognized for prompt response times and meticulous attention to detail in HVAC repairs. Combines technical expertise with a friendly, customer-focused approach to service calls.
Brad
Maintenance Specialist
Delivers punctual, courteous furnace checkups with transparent pricing. Prioritizes long-term system efficiency through comprehensive maintenance protocols and client education.
Elizabeth Brakenhoff
Customer Advocate
Coordinates service logistics while ensuring exceptional client experiences. Known for empathetic problem resolution and follow-up to guarantee complete customer satisfaction.
Questions
What areas do you service?
We serve Overland Park, Kansas City, Leawood, Olathe, Lenexa, Prairie Village, and surrounding Johnson County areas.
Do you offer emergency services?
Yes, our 24/7 emergency team responds promptly to plumbing, heating, and cooling crises at any hour.
Are financing options available?
We provide flexible financing through Synchrony for major installations and repairs, including 0% interest plans.
How can I schedule service?
Book online, call (913) 214-8770, or request a callback through our website for same-day or scheduled appointments.
What accreditations do you hold?
We maintain a BBB A+ rating and carry full licensing and insurance for all plumbing, HVAC, and drain work in Kansas and Missouri.
Do you provide warranties?
Our services include no-breakdown guarantees and manufacturer warranties on new equipment installations.
