Business Details
40 Years
experience
Emergency
services
Your Trusted HVAC Experts in Tiffin, OH
Established in 1986, our company has built a reputation for excellence in HVAC and plumbing services through decades of dedicated service. Our team combines extensive technical expertise with a commitment to personalized customer care, ensuring every project meets the highest standards of quality and reliability. We specialize in residential and commercial heating, cooling, and plumbing solutions, offering comprehensive installation, repair, and maintenance services. Our family-owned business prioritizes transparency, ethical practices, and community engagement, maintaining state licensing and partnerships with leading equipment manufacturers. With over 125 years of combined experience, we deliver tailored solutions that address both immediate needs and long-term comfort goals.Our counter sales department provides access to premium parts and professional guidance for DIY projects. We maintain rigorous training programs to stay current with industry advancements while preserving the personal touch that defines our customer relationships. Emergency service availability ensures clients receive timely assistance when needed most. Our showroom and warehouse operations support efficient project execution across residential, commercial, and industrial sectors. Continuous investment in staff development and equipment guarantees consistent service excellence across our 30-mile service area.
Services
HVAC Installation
Plumbing Repair
Water Heater Sales
Well Pump Services
Counter Sales
Commercial HVAC
Residential Plumbing
System Maintenance
Emergency Repairs
Ductless Systems
Details
- Year established: 1986
Highlights and features
- We offer 125+ years of combined HVAC and plumbing experience
- We provide 24/7 emergency service availability
- Our team includes state-licensed professionals since 1986
- We maintain partnerships with leading equipment manufacturers
- We offer same-day service appointments around your schedule
What people say
Excellent job
Honest, good people
Friendly, good service
Exceeded expectations
Awesome work
Services
HVAC Installation
We specialize in complete HVAC system installations for residential and commercial properties. Our certified technicians work with Carrier and Rheem products to ensure energy-efficient, durable solutions. Every installation includes system verification and operational testing to guarantee optimal performance and customer satisfaction.
Plumbing Repair
Our licensed plumbers handle all residential and commercial plumbing needs from fixture replacement to major pipe repairs. We maintain partnerships with leading suppliers to ensure quality parts availability. Emergency plumbing services address urgent issues like leaks and blockages with minimal property disruption.
Water Heater Sales
We offer Rheem water heaters including conventional, tankless, and solar models for residential and commercial applications. Our experts help select appropriate capacity systems based on household or business needs. Same-day installations available for stocked residential units.
Well Pump Services
As Gould's Professional Dealers since 1987, we provide submersible and sump pump solutions for residential well systems. Our inventory includes reliable components for system upgrades or replacements. Technicians perform comprehensive diagnostics to determine optimal pump specifications for each property.
Counter Sales
Our warehouse stocks HVAC and plumbing parts for professional and DIY use. Available items include motors, piping materials, filters, and system components. Our knowledgeable staff assists with part identification using equipment specifications to ensure proper compatibility and functionality.
People
Kent Tong
Owner
Founder with 38 years of HVAC and plumbing experience, established business in 1986. Maintains active involvement in daily operations while mentoring next-generation family members.
Wendy Tong
Co-Owner
Business partner since inception, managed office operations from home basement to current facility. Instrumental in business growth and maintaining customer service standards over 38 years.
Questions
What HVAC services do you offer?
We provide complete HVAC solutions including installation, repair, maintenance, and emergency services for residential and commercial properties.
Do you offer emergency plumbing services?
Yes, we provide 24/7 emergency plumbing services for urgent issues like leaks, pipe bursts, and system failures.
Are financing options available?
Yes, we offer financing options for HVAC and plumbing projects to qualified customers.
What areas do you service?
We serve Tiffin and surrounding communities within a 30-mile radius including Fremont, Fostoria, and Bellevue.
Do you sell replacement parts?
Yes, our counter sales department offers HVAC and plumbing parts for professional and DIY use with expert assistance available.
