Business Details
Emergency
services
Your Trusted HVAC Partner in Boise & Nampa, ID
Peppy Heating & Cooling is a family-owned and locally operated HVAC company dedicated to enhancing home comfort in Boise, Idaho, and the surrounding Treasure Valley areas. With certified technicians specializing in heating, ventilation, and air conditioning systems, we prioritize personalized solutions, industry-leading warranties, and 24/7 emergency services. Our commitment to integrity, transparency, and customer satisfaction ensures every client receives honest recommendations, professional installations, and reliable repairs.Backed by partnerships with top brands like Mitsubishi and Trane, we combine advanced technology with personalized service to deliver long-term comfort solutions. As a Diamond Elite Contractor and Top Ductless Contractor, we uphold rigorous standards of expertise and customer care, ensuring every project reflects our dedication to quality and community trust.
Services
HVAC Repair
Heat Pump Installation
Furnace Maintenance
Ductless Systems
AC Replacement
Emergency Services
HVAC Inspections
Mitsubishi Systems
Thermostat Services
Air Quality Solutions
Highlights and features
- Family-owned business with local expertise in Boise and Treasure Valley.
- Certified technicians providing honest, non-pushy HVAC solutions.
- 24/7 emergency services for urgent heating and cooling needs.
- Industry-leading warranties and satisfaction-guaranteed service.
- Comprehensive Comfort Club membership for maintenance and savings.
Associations and certifications
- Mitsubishi Diamond Elite Contractor
- Top Ductless Contractor
What people say
Prompt service
Professional technicians
Honest assessments
No upselling
24/7 availability
Services
HVAC Repair
Our HVAC repair services address urgent heating and cooling system failures with rapid response times and transparent diagnostics. Certified technicians use advanced tools to identify issues like refrigerant leaks, thermostat malfunctions, and electrical faults. We prioritize same-day fixes for emergency situations, ensuring minimal disruption to home comfort while maintaining cost-effective solutions.
Heat Pump Installation
We specialize in installing energy-efficient heat pumps tailored to Idaho's climate, including ductless mini-split systems. Our process includes load calculations, brand selection (e.g., Mitsubishi), and precise installation to optimize performance. Technicians ensure proper refrigerant lines, electrical connections, and smart thermostat integration for year-round comfort and efficiency.
Furnace Maintenance
Regular furnace maintenance extends system lifespan and improves efficiency. Our technicians inspect burners, heat exchangers, and airflow systems while cleaning components to prevent breakdowns. Scheduled check-ups include filter replacements, safety checks, and performance adjustments to ensure reliable winter heating.
Ductless Systems
We design and install ductless heating and cooling systems for homes without existing ductwork. Services include zone planning, indoor/outdoor unit placement, and refrigerant line installation. Our team specializes in ceiling cassette units and wall-mounted systems, providing quiet operation and precise temperature control for individual rooms.
AC Replacement
Our AC replacement service ensures seamless transitions to high-efficiency cooling systems. We assess existing infrastructure, recommend ENERGY STAR-rated units, and handle full installation including electrical upgrades. Technicians prioritize proper sizing and refrigerant charge to maximize cooling capacity while reducing energy consumption for long-term savings.
People
Brett Shannon
President/Owner
Brett leads Peppy Heating & Cooling with a focus on integrity-driven service. With over 15 years in HVAC, he ensures every project meets rigorous quality standards while maintaining customer-centric values. Brett oversees system design consultations and vendor partnerships.
Rob Shepherd
Sales & Project Manager
Rob specializes in custom HVAC solutions, guiding clients through equipment selection and system design. He coordinates installations and ensures clear communication from estimate to completion, emphasizing energy efficiency and budget alignment.
Sammy
Lead Technician
Sammy performs diagnostics, repairs, and installations with attention to detail. Certified in multiple HVAC systems, he explains technical processes clearly and addresses client concerns while maintaining a clean work environment during every service call.
Kevin Orn
Senior Technician
Kevin handles complex installations and maintenance tasks, including ductless systems and furnace replacements. His expertise in troubleshooting ensures accurate repairs, while his customer service skills provide a reassuring presence during home visits.
Mitchell
Service Technician
Mitchell delivers semi-annual maintenance plans and emergency repairs. Known for punctuality and thorough inspections, he educates clients on system care while maintaining a friendly, professional demeanor during every interaction.
Questions
What HVAC services does Peppy Heating & Cooling offer?
We provide heating, cooling, ductless systems, emergency repairs, maintenance plans, and installations for furnaces, heat pumps, and AC units across Boise and Treasure Valley.
Do you offer 24/7 emergency HVAC services?
Yes, we provide urgent HVAC repairs outside regular hours, including weekends and holidays, for critical heating or cooling system failures.
Are financing options available for HVAC installations?
Yes, we offer financing plans to help homeowners upgrade systems with manageable monthly payments. Ask during your consultation for details.
Which areas do you serve?
We serve Boise, Nampa, Meridian, Caldwell, Eagle, Payette, Fruitland, Emmett, and surrounding Treasure Valley communities in Idaho.
What is the Comfort Club membership?
The Comfort Club includes bi-annual maintenance, 15% repair discounts, priority scheduling, and a $100 annual credit toward new system purchases for $249/year.
Do you work on all HVAC brands?
Yes, our technicians service and repair all major brands, including Trane, Mitsubishi, and York, with specialized expertise in ductless systems.
