Business Details
17 Years
experience
Emergency
services
Your Trusted HVAC Partner in Stonecrest, GA
Founded in 2009 by Craig Gatling, True Mechanical has built a reputation for excellence in HVAC services, drawing on over 20 years of combined industry experience. Starting from a basement operation with a $3,500 credit line, we have grown into a trusted provider of residential and commercial heating, ventilation, and air conditioning solutions. Our team of factory-trained technicians delivers repairs, maintenance, and installations with a focus on customer satisfaction and technical precision.As a certified Bryant dealer, we offer cutting-edge systems and prioritize ongoing education to stay at the forefront of HVAC innovation. Our commitment to community and personalized service remains rooted in our founder's vision of combining mechanical expertise with engineering excellence.
Services
HVAC Repairs
Maintenance Agreements
System Replacements
Heat Pump Installation
Indoor Air Quality
Details
- Year established: 2009
Highlights and features
- We offer 24/7 emergency HVAC services for urgent repairs.
- Our technicians are factory-trained and certified by Bryant and Carrier.
- Financing options available for HVAC replacements and major repairs.
- Comprehensive preventative maintenance programs extend system lifespan.
- 100% customer satisfaction guarantee on all installations.
Associations and certifications
- Bryant Partner Dealer
- GA Warm Air License Number: CN210801
What people say
Very professional
Great work
Prompt service
Outstanding repair
No unnecessary charges
Services
HVAC Repairs
Our technicians provide emergency and scheduled repairs for all HVAC systems, including air conditioners, furnaces, and heat pumps. We diagnose issues quickly and use genuine parts to restore functionality. With 24/7 availability, we minimize downtime during extreme weather conditions.
Preventative Maintenance
Regular maintenance ensures optimal performance and longevity of HVAC systems. Our comprehensive inspections follow Energy Star guidelines, covering electrical components, refrigerant levels, and airflow efficiency. Clients receive discounted parts and priority service under our maintenance agreements.
HVAC Installations
We install energy-efficient HVAC systems tailored to property size and climate needs. As a Bryant dealer, we offer advanced models with smart thermostats and zoning capabilities. Our team handles permits, old system removal, and recycling, ensuring seamless transitions to new equipment.
Heat Pump Services
Specialized repair, maintenance, and installation services for heat pump systems. Our technicians optimize performance in both heating and cooling modes, addressing refrigerant leaks, defrost cycles, and compressor issues to maintain year-round comfort.
Indoor Air Quality
We improve indoor air quality with HEPA filters, UV light systems, and ventilation upgrades. These solutions reduce allergens, mold, and pollutants, creating healthier environments for homes and businesses while enhancing HVAC efficiency.
People
Craig Gatling
CEO & Founder
Craig founded True Mechanical in 2009 after earning degrees in HVAC technology and mechanical engineering. With over 30 years of industry experience, he leads operations and strategic growth while maintaining hands-on involvement in customer service.
Denita
Office Manager
Denita oversees daily operations and client communications, ensuring efficient service coordination. Her customer-focused approach has strengthened client relationships and streamlined appointment scheduling since joining the team in 2018.
Questions
What HVAC services do you offer?
We provide repairs, maintenance, installations, and replacements for air conditioners, furnaces, heat pumps, and indoor air quality systems.
Do you offer emergency HVAC service?
Yes, our technicians are available 24/7 for urgent heating and cooling repairs.
Are financing options available?
Yes, we partner with Service Finance and Atwood to offer zero-interest and no-credit-check plans for HVAC replacements.
What areas do you serve?
We serve Stonecrest, Buckhead, Decatur, Conyers, and surrounding areas in Georgia.
Do you have a maintenance program?
Yes, our preventative maintenance agreements include biannual inspections, discounted parts, and priority service scheduling.
What warranties do you provide?
We offer a 90-day workmanship guarantee and manufacturer warranties on new system installations.
