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Business Details
21 Years
experience
Emergency
services
Trusted HVAC Services in Athens, TN
At Giles Heating and Air, we bring over two decades of hands-on expertise to every heating and cooling challenge. Founded in 2005 by Shane Giles, our company was built on a foundation of technical mastery and a commitment to treating every customer like family. With roots in South Florida and a move to Southeast Tennessee to raise our family in a community of hardworking individuals, we combine regional knowledge with nationwide HVAC standards. Our team approaches each job with meticulous attention to detail, prioritizing safety, code compliance, and long-term system performance.

From routine maintenance to complete system installations, we leverage our extensive field experience to deliver solutions that balance efficiency with durability. Our partnerships with trusted brands like Coleman ensure we provide equipment that meets rigorous quality benchmarks. Through years of serving Athens, Cleveland, and surrounding areas, we've built a reputation for honest assessments, transparent pricing, and emergency response capabilities that customers rely on during critical situations.
Services
HVAC Maintenance New Unit Installations Gas Line Services Air Quality Testing Geothermal Installation Duct Work Water Heater Repair Gas & Log Heaters
Details
  • Year established: 2005
Highlights and features
  • Owner-operated business with 20+ years of HVAC experience
  • 24/7 emergency service for critical heating/cooling needs
  • 10-year equipment warranties with new installations
  • Family-owned with deep community ties in Southeast Tennessee
  • Certified technicians trained on modern HVAC technology
Associations and certifications
  • Coleman
What people say
Prompt arrival time Reasonable service charge Highly recommend Professional and knowledgeable Saved me a fortune
Services
HVAC Maintenance
Our comprehensive HVAC maintenance includes coil cleaning, refrigerant checks, electrical inspections, and system optimization. We perform multi-point evaluations to ensure peak efficiency and longevity for both heating and cooling units. Customers benefit from extended equipment lifespan and reduced energy costs through our preventative care approach.
New Unit Installations
We handle complete HVAC system installations with manufacturer-certified equipment. Our process includes proper sizing analysis, code-compliant installation, and smart thermostat integration. New installations come with 10-year warranties and include site-specific environmental protections to maximize system durability in Tennessee's climate.
Gas Line Services
From leak detection to new line installations, we provide certified gas line services for residential properties. Our bonded technicians follow strict safety protocols for both natural and propane gas systems. Emergency repairs include immediate leak containment and code-compliant restoration of gas-powered heating systems.
Air Quality Service
We improve indoor air quality through UV light installation and duct sanitization services. Our treatments target mold spores and allergens within ventilation systems. The service includes microbial elimination and preventive measures to maintain cleaner air circulation throughout residential properties.
Geothermal Installation
Our geothermal solutions utilize ground-source heat exchange technology for energy-efficient climate control. We install complete geothermal systems including ground loops and high-efficiency heat pumps. This sustainable option provides long-term cost savings while reducing environmental impact through renewable energy utilization.
People
Shane Giles
Owner/Operator
Shane founded the company in 2005 after starting his HVAC career in Florida during his twenties. He relocated to Tennessee to raise his family in a values-driven community while building a reputation for technical excellence and customer-first service.
Questions
Do you offer emergency HVAC services?
Yes, we provide 24/7 emergency service for critical heating and cooling failures with rapid response times.
What areas do you service?
We serve Athens, Cleveland, Sweetwater, Niota, and surrounding areas in Southeast Tennessee.
Are your technicians certified?
All our technicians receive ongoing training and hold necessary certifications for HVAC and gas line work.
Do you provide equipment warranties?
New installations include 10-year parts warranties and optional extended labor protection plans.
Can you service older HVAC systems?
We maintain and repair all brands and ages of equipment, including legacy systems no longer in production.
What payment methods do you accept?
We accept cash, checks, and major credit cards for all our HVAC services and installations.