Business Details
32 Years
experience
Your Trusted Fireplace & Chimney Experts in Oak Harbor
Founded in 1994 by Rick Stapel, Hearth & Home began as a specialized fireplace maintenance provider responding to local community needs on Whidbey Island. Over three decades, we've evolved into a comprehensive hearth solutions provider while maintaining our core commitment to quality and service. Our NFI-certified team offers full-service sales, expert installation, and ongoing maintenance for gas, wood, and pellet heating appliances. With a dedicated staff and expanded showroom, we serve Whidbey Island, Fidalgo Island, and the San Juan Islands with personalized attention.Our in-house guarantee covers all installations, including servicing units we didn't originally install. Through strategic expansion and technological upgrades, we've maintained our reputation for dependable service while incorporating modern innovations in heating technology. Our family-owned business continues to prioritize customer satisfaction through transparent operations, competitive financing options, and comprehensive support from product selection to after-sales service.
Services
Gas Stoves
Wood Fireplaces
Pellet Inserts
Fireplace Installation
Chimney Maintenance
Details
- Year established: 1994
Highlights and features
- We offer NFI-certified expertise with 30 years of local service experience
- Our in-house team provides complete installation and maintenance solutions
- We service heating units regardless of original installation provider
- Free estimates available for all installation projects
- We offer in-house financing options for customer convenience
Associations and certifications
- NFI Certified
What people say
Quality heating
Exceptional reputation
Dependable service
In-house guarantee
Professional team
Services
Gas Heating Systems
We provide comprehensive gas heating solutions including freestanding stoves, inserts, and modern fireplaces. Our Direct Vent technology systems offer efficient zone heating with electronic ignition and smart controls. Our NFI-certified technicians help transform existing fireplaces into efficient heating sources while ensuring proper installation and permitting for new systems.
Wood Burning Solutions
Our wood heating expertise covers high-efficiency stoves, inserts, and traditional fireplaces that combine renewable energy with modern technology. We specialize in upgrading existing wood-burning fireplaces to efficient heating systems while maintaining their aesthetic appeal. Our team ensures proper installation and maintenance for optimal performance and safety.
Pellet Heating Systems
We offer advanced pellet heating solutions featuring remote-controlled stoves and inserts with automatic ignition. Our energy-efficient pellet systems provide cost-effective whole-home heating with easy operation and modern design integration. Our experts guide customers through selecting and installing the most suitable pellet heating options for their homes.
Installation Services
Our full-service installation includes permitting, professional setup, and system verification for all heating products. We handle complete projects from initial consultation to final inspection, ensuring compliance with local regulations. Our in-house team guarantees proper installation for both new constructions and retrofit projects across island communities.
Chimney Maintenance
We provide essential maintenance services for all heating systems including chimney cleaning, inspection, and repair. Our certified technicians service both installed and non-installed units, maintaining optimal system performance and safety. Regular maintenance ensures longevity and efficiency of all hearth appliances while meeting safety standards.
People
Rick Stapel
Founder
Established Hearth & Home in 1994 to address local fireplace maintenance needs. Expanded the business to include sales and installation of modern heating systems while maintaining core service values.
Debi Stapel
Operations Manager
Joined the business in 2004 to oversee daily operations. Ensures smooth coordination of sales, installation, and service teams while maintaining customer satisfaction standards.
Brandon
Sales Representative
Handles sales inquiries and product consultations. Provides expert guidance on heating solutions and coordinates customer interactions from initial contact through installation.
Jeanette
Service Coordinator
Manages service requests and installation scheduling. Coordinates technical team operations and ensures timely completion of all service projects across service areas.
Questions
What heating solutions do you offer?
We provide gas, wood, and pellet heating systems including stoves, inserts, and fireplaces with full installation and maintenance services.
Do you service all types of heating units?
Yes, we service all heating units including those we didn't originally install, with NFI-certified technicians handling maintenance and repairs.
Are financing options available?
We offer in-house financing options to make heating system upgrades more accessible for homeowners across island communities.
What areas do you serve?
We serve Whidbey Island, Anacortes, and the San Juan Islands with showroom access in Oak Harbor, WA.
Are you NFI certified?
Yes, our team maintains NFI certification for gas, wood, and pellet heating systems installation and service.
What warranty do you offer?
We provide an in-house guarantee covering all installation work and stand behind our products with manufacturer warranties.
