Business Details
23 Years
experience
Emergency
services
Expert HVAC Services in Northeast Georgia
ZAP Cooling and Heating has been a trusted provider of HVAC services in Northeast Georgia since 2003. Founded by Zack Presnell, we are a family-owned business committed to delivering honest, reliable, and high-quality heating, cooling, and maintenance solutions. Our team of certified technicians serves residential and commercial clients across Banks, Forsyth, Habersham, Hall, Lumpkin, Rabun, Stephens, and White Counties. With over 20 years of experience, we combine small-town values with advanced industry expertise to ensure year-round comfort for our customers.We prioritize transparent pricing, 24/7 emergency support, and personalized service, treating every clients home or business as if it were our own. Recognized as Best of White County for four consecutive years and Bryant Dealer of the Year, we stand by our work with comprehensive warranties, financing options, and a focus on long-term customer relationships. Our services include AC repair and installation, furnace and heat pump maintenance, duct cleaning, and energy-efficient system upgrades, all backed by a commitment to community-centered care.
Services
HVAC Repair
AC Installation
Furnace Maintenance
Heat Pump Services
Duct Cleaning
Emergency HVAC
Maintenance Plans
Financing Options
Indoor Air Quality
System Replacement
Details
- Year established: 2003
Highlights and features
- We offer 24/7 emergency HVAC service with rapid response times.
- Our certified technicians provide honest advice and upfront pricing.
- Family-owned since 2003, we prioritize community-centered service.
- We offer flexible financing options for HVAC repairs and replacements.
- Our team specializes in energy-efficient system installations and maintenance.
What people say
Trusted HVAC experts
24/7 emergency service
Honest advice
Certified technicians
Energy-efficient solutions
Services
HVAC Repair
ZAP Cooling and Heating provides fast, professional repair services for all HVAC systems, including AC units, furnaces, and heat pumps. Our certified technicians diagnose and fix issues like refrigerant leaks, electrical failures, and airflow problems. We serve residential and commercial clients in Northeast Georgia with 24/7 emergency support, ensuring minimal downtime and restored comfort.
AC Installation
We specialize in AC installation for homes and businesses, offering energy-efficient central, ductless mini-split, and window unit solutions. Our team evaluates your space to recommend the right system size and SEER rating, ensuring optimal performance and lower energy bills. Financing options are available to make upgrades affordable for all customers in Northeast Georgia.
Furnace Maintenance
Regular furnace maintenance prevents breakdowns and extends system lifespan. ZAPs technicians perform comprehensive inspections, cleaning burners, checking gas connections, and calibrating thermostats. Our bi-annual tune-ups ensure safe, efficient operation during cold months, with priority service for Maintenance Club members across Cleveland and surrounding counties.
Heat Pump Services
ZAP offers repair, maintenance, and installation for heat pumps, addressing common issues like frozen coils, refrigerant leaks, and electrical failures. Our experts ensure systems operate efficiently year-round, providing both heating and cooling. Emergency services are available 24/7, with financing options to support long-term comfort in Northeast Georgia homes.
Maintenance Plans
Our ZAP Club Maintenance Plan includes bi-annual HVAC tune-ups, priority emergency service, and repair discounts. Technicians perform 28-point inspections, clean components, and optimize system efficiency. Members save on energy bills, avoid costly repairs, and extend equipment life while maintaining manufacturer warranties, ensuring reliable performance in all seasons.
People
Zack Presnell
Founder
Zack Presnell founded ZAP Cooling and Heating in 2003, building a family-owned business on principles of honesty, reliability, and community service. With over 20 years in the HVAC industry, he leads a team dedicated to delivering top-rated service across Northeast Georgia.
Questions
Should I repair or replace my HVAC system?
Consider repair if your system is under 10 years old with minor issues. Replace if repairs exceed 50% of a new unit’s cost or if your system is 12+ years old and inefficient.
Are HVAC maintenance plans worth it?
Yes. Regular tune-ups prevent costly breakdowns, improve efficiency by 10–30%, and extend system lifespan, offering long-term savings and peace of mind.
Do you service all HVAC brands?
Yes. Our licensed technicians repair and maintain all major brands, including Carrier, Trane, Goodman, Rheem, and York.
What financing options are available?
We partner with Optimus to offer flexible financing, including low monthly payments and quick approval, even for customers with challenged credit.
How often should I service my HVAC system?
Schedule maintenance twice yearly: once before cooling season and once before heating season, to ensure optimal performance and efficiency.
Do you offer emergency HVAC service?
Yes. We provide 24/7 emergency repair services across Northeast Georgia, with priority scheduling for Maintenance Club members.