Business Details
50+ Years
experience
Emergency
services
Trusted Plumbing & HVAC Services in Durham, NC
Founded in 1933, Brown Brothers Plumbing Heating & Air Conditioning Plumbing, Heating & Air Conditioning has built an enduring legacy as a family-owned business serving the Durham, NC area. Our expertise spans residential, commercial, industrial, and institutional sectors, with specialized certifications including NFPA 99 and Public Utility Contractor status. We prioritize quality craftsmanship, transparent communication, and community dedication, ensuring every projectfrom minor repairs to large-scale constructionmeets the highest standards. With generations of experience and a commitment to modern technology, we deliver reliable plumbing and HVAC solutions tailored to evolving customer needs.Our teams integrity and technical proficiency have earned us 5-star ratings and decades-long client relationships. We maintain 24/7 emergency service for established customers, backed by a call-back guarantee. Through three family ownership transitions, our core values of trust, expertise, and accountability have remained unchanged. From leaky faucets to complex medical gas systems, we approach every job with the same meticulous attention to detail. Our preventive maintenance plans extend system lifespans while reducing long-term costs. As Durhams growth continues, we remain steadfast in our mission to provide exceptional service that exceeds expectations.
Services
Plumbing Repairs
HVAC Installation
Boiler Maintenance
Cross Connection Certification
Water Line Installation
Sewer Pump Repair
Tankless Water Heaters
Medical Gas Systems
Emergency Plumbing
Preventive Maintenance
Details
- Year established: 1933
Highlights and features
- We offer 90+ years of combined plumbing and HVAC expertise
- Our team holds specialized NFPA 99 and Public Utility certifications
- 24/7 emergency service available for established customers
- Family-owned with three generations of local leadership
- We guarantee lifetime customer relationships through transparent service
Associations and certifications
- NFPA 99
- Public Utility Contractor
What people say
Award-winning staff
Lifetime customer relationships
24/7 availability
Expertise since 1933
5-star ratings
Services
Residential Plumbing
Our residential plumbing services cover complete home systems including water heaters, sewer lines, and emergency repairs. We specialize in lead pipe replacement, tankless water heater installations, and drain cleaning using eco-friendly materials. With 90 years of local experience, our certified technicians handle everything from routine maintenance to complex system upgrades while respecting homeowners' time and property.
Commercial HVAC
We provide comprehensive HVAC solutions for commercial properties including system design/build, 24/7 emergency repairs, and preventive maintenance agreements. Our DEQ-certified technicians service all equipment types using state-of-the-art technology while ensuring compliance with commercial building codes. From routine maintenance to complete system installations, we minimize business disruptions through efficient service execution.
Medical Gas Systems
Our NFPA 99-certified team installs and maintains specialized medical gas systems for hospitals and healthcare facilities. We handle oxygen, vacuum, and specialized gas lines with strict adherence to safety protocols. Our experience includes new construction and retrofitting existing systems while maintaining continuous operation during installations in active medical environments.
Cross Connection Control
We offer complete cross connection solutions including certification, repair, and installation of backflow prevention devices. Our certified technicians identify contamination risks in residential, commercial, and institutional properties, implementing code-compliant solutions for both above-ground and underground systems to protect potable water supplies.
Well & Sewer Pump Services
Our team troubleshoots and repairs well and sewer pump systems with 24/7 emergency availability. We handle complete system diagnostics, including electrical issues, pump replacement, and septic system maintenance. For residential and commercial clients, we implement preventive maintenance plans to extend equipment lifespan while ensuring reliable operation of critical water and waste management systems.
People
W. L. Brown
Founder
Established Brown Brothers Plumbing Heating & Air Conditioning in 1933 after earning North Carolina's Master Plumbing and Heating License. Built the original backyard shop that became the foundation for Durham's longest-operating plumbing company.
Norman J. Whitaker
Former President
Led the company from 1977-1998, expanding operations while maintaining community involvement. Served on state plumbing boards and local civic organizations, establishing the company's enduring commitment to service beyond customers.
Allen Whitaker
Current Owner
Third-generation leader continuing family ownership since 2020. Focuses on maintaining technical excellence while preparing the company for its second century of service to the Durham community.
Questions
What services does Brown Brothers offer?
We provide plumbing, HVAC, boiler maintenance, cross connection certification, water/sewer line work, and emergency services for residential and commercial clients.
Are you available for emergencies?
Yes, we offer 24/7 emergency service for established customers with a guaranteed call-back policy.
Do you serve commercial properties?
Yes, we specialize in commercial plumbing, medical gas systems, and HVAC for restaurants, hospitals, and multifamily properties.
What certifications do you hold?
We maintain NFPA 99 certification and Public Utility Contractor status for specialized plumbing and gas systems.
How can I schedule service?
Call (919) 220-2554 anytime or visit our Durham location at 2820 N Roxboro St for immediate assistance.
