Business Details
49 Years
experience
Emergency
services
Your Trusted HVAC Partner in Covington, GA
Peppers Heating and Air has been a trusted name in Metro Atlanta's HVAC industry since 1977. Founded by Ted Peppers as a family-owned business, we have grown into a premier HVAC contractor while maintaining our commitment to honesty, hard work, and superior service. Our team of certified technicians specializes in residential and commercial HVAC solutions, including air conditioning repair, heating installation, heat pump services, and indoor air quality systems. As a decorated Trane Customer Care Dealer, we combine advanced technology with personalized service to meet each client's unique needs. With decades of local experience, we offer five-year labor warranties, 10-year equipment warranties, and industry-leading guarantees.Our expansion in 2018 through strategic acquisitions has enhanced our capabilities to serve Dekalb, Gwinnett, Fulton, Walton, and neighboring counties. We actively support community organizations and charities, reflecting our dedication to both technical excellence and social responsibility. Our 15-point maintenance plans and Comfort Club memberships ensure long-term system performance and customer satisfaction. Backed by numerous awards and a reputation for reliability, we prioritize punctuality, transparent pricing, and first-time repairs. For emergency HVAC needs, our rapid response team is available with discounted service options for club members.
Services
AC Repair
AC Installation
Heating Repair
Heating Installation
Heat Pumps
HVAC Maintenance
Commercial HVAC
Ductless AC
Indoor Air Quality
Details
- Year established: 1977
Highlights and features
- Certified technicians with 50 years of combined HVAC experience
- Five-year warranties on labor and 10-year equipment guarantees
- Flat-rate pricing with no hidden fees
- 24/7 emergency service availability
- Industry-leading 15-point maintenance inspections
Associations and certifications
- Trane Customer Care Dealer
What people say
Arrived on time
Professional technicians
Quick repairs
Competitive pricing
Excellent follow-up
Services
AC Repair
Our certified technicians provide rapid AC repairs for all major brands, using authentic replacement parts and comprehensive diagnostics. We guarantee first-time fixes with a one-year warranty on recommended repairs. Our fully stocked service trucks enable most repairs to be completed during the initial visit, minimizing system downtime during Georgia's hot summers.
Heat Pump Services
We offer complete heat pump solutions including installation, repair, and biannual maintenance. Our technicians specialize in Trane systems with proper sizing and design for optimal efficiency. Emergency repair services restore functionality within hours, while maintenance plans include two annual 15-point inspections to prevent breakdowns and extend equipment lifespan.
HVAC Maintenance
Our Comfort Club memberships provide scheduled maintenance with 15-point inspections covering all critical HVAC components. Plans include filter replacements, efficiency checks, and priority emergency service. Regular maintenance improves system efficiency by up to 30%, reduces repair costs, and maintains manufacturer warranty validity for residential and commercial systems.
Indoor Air Quality
We install advanced air purification systems including REME HALO-LED technology that eliminates 99% of airborne contaminants. Solutions include media filters, electronic air cleaners, and whole-home humidifiers that integrate with existing HVAC systems. These upgrades reduce allergens, eliminate odors, and maintain optimal humidity levels for healthier indoor environments.
Commercial HVAC
Our commercial division handles installations, repairs, and maintenance for light commercial properties. Services include system audits, energy efficiency optimization, and emergency service contracts. We use Trane equipment with customized solutions for office buildings, retail spaces, and industrial facilities, ensuring compliance with ASHRAE standards and local building codes.
People
Ted Peppers
Founder
Founded Peppers Heating and Air in 1977 with a commitment to community service and technical excellence. Mentored his sons in HVAC trade while coaching local sports teams, establishing core values that continue guiding the company's operations today.
Todd Peppers
Co-Owner
Joined the family business after graduating from Georgia State University with a business management degree. Expanded operations through strategic acquisitions while maintaining focus on quality service and customer satisfaction.
Rodney Peppers
Co-Owner
Brings expertise from Georgia College to lead technical operations. Maintains strong community ties through local charity involvement while ensuring adherence to highest HVAC industry standards and practices.
Questions
What HVAC services do you offer in Covington?
We provide AC repair, heating installation, heat pump services, ductless AC systems, indoor air quality solutions, commercial HVAC services, and maintenance plans for residential and business clients.
Do you offer emergency HVAC repairs?
Yes, we provide 24/7 emergency service with discounted rates for Comfort Club members. Our rapid response team typically arrives within 2 hours of service calls.
What financing options are available?
We offer Wells Fargo financing plans for HVAC replacements and major repairs, with terms up to 60 months and competitive interest rates for qualified applicants.
What areas do you service?
We serve Covington, Conyers, Monroe, Madison, and surrounding Metro Atlanta communities including Buckhead, Gwinnett, and Walton counties.
What HVAC maintenance plans are available?
Our Comfort Club offers three tiers: Basic (2 annual visits), Premium (3 visits), and Ultimate (4 quarterly visits) with filter replacements, priority service, and repair discounts.
Are your technicians certified?
All our HVAC technicians are NATE-certified with factory training from Trane. They undergo continuous education to maintain expertise with the latest heating and cooling technologies.
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