Business Details
41 Years
experience
Emergency
services
Trusted Fuel Delivery & Heating Services in West Lebanon, NY
H L Fuel has been a trusted provider of fuel and heating solutions since 1985, serving communities across New York, Vermont, and Massachusetts. Founded by Harry Hicks, our company combines decades of industry experience with a commitment to personalized service and environmental responsibility. Our team of certified technicians ensures heating systems operate safely and efficiently, reducing emissions while lowering fuel costs. We prioritize customer satisfaction through 24/7 emergency response, in-house expertise, and transparent communication.Our service plans guarantee prompt assistance, professional equipment testing, and no subcontractors, ensuring reliability for every client. With a focus on innovation, we offer digital account management and financing options for energy-efficient home improvements. Our dedication to quality has earned us a loyal customer base of 4,000 households, reflecting our core value: Service is our Business.
Services
Fuel Delivery
Heating System Maintenance
Propane Delivery
Emergency Repairs
Service Contracts
Details
- Year established: 1985
Highlights and features
- We guarantee 24/7 emergency response with technicians arriving within 3 hours.
- Our in-house team ensures personalized service without subcontractors.
- Professional testing equipment is used for all system tune-ups.
- We offer flexible service contracts covering labor, parts, and maintenance.
- Special financing available for energy-efficient home improvements.
Services
Fuel Delivery
H L Fuel delivers propane, heating oil, kerosene, and low-sulfur diesel to residential customers across NY, VT, and MA. Our service ensures reliable fuel access for heating and energy needs. We guarantee competitive pricing and prompt delivery to keep homes comfortable year-round.
Heating System Maintenance
Our certified technicians perform comprehensive heating system tune-ups using professional testing equipment. Regular maintenance maximizes efficiency, reduces emissions, and extends equipment lifespan. We prioritize safety and cost-effectiveness for every client's heating infrastructure.
Emergency Repairs
We provide 24/7 emergency heating repairs with guaranteed response within three hours. Our in-house technicians address urgent issues like no-heat situations to restore comfort quickly. No subcontractors are used for emergency service calls.
Service Contracts
H L Fuel offers customizable service contracts covering labor, parts, and annual system maintenance. Contracts include priority service scheduling and cost protection against unexpected repairs. Plans are available for heating systems and hot water heaters.
Propane Delivery
Our propane delivery service serves residential customers in NY, VT, and MA with reliable fuel supply for heating and appliances. We guarantee competitive pricing and timely deliveries to prevent service interruptions during peak seasons.
People
Harry R. Hicks
President
Founder of H L Fuel since 1985, Harry brings decades of building supply and energy industry experience. He transitioned from running Hicks Lumber Company to establishing this fuel service provider serving 4,000 customers.
Beth Hicks
Vice President
Managing propane and heating oil accounts while overseeing business operations, Beth joined H L Fuel in 2004 after a career in cosmetology. She plays a key role in customer relations and department management.
Wayne Martin
Service Manager
With 21 years at NAPA Auto Parts prior to joining H L Fuel in 1997, Wayne manages service operations and IT systems. He combines technical expertise with customer service experience to support field operations.
LeeAnn Kreutziger
Billing and Financial Manager
Handling company accounting and customer billing since 2004, LeeAnn brings CPA office experience to manage financial operations and state heating assistance programs for NY and VT customers.
Questions
What areas do you serve for fuel delivery?
We deliver propane, heating oil, and diesel in New York, Vermont, and Massachusetts.
How quickly do you respond to heating emergencies?
Our 24/7 emergency service guarantees technician arrival within 3 hours for no-heat situations.
What payment methods do you accept?
We accept Visa, MasterCard, American Express, and Discover for all services and deliveries.
Do you offer service contracts for heating systems?
Yes, we provide three contract options covering maintenance, labor, and parts for heating systems.
Is financing available for equipment upgrades?
We offer special financing for Energy Star-rated home improvement projects through our EnergyLoan program.
Can I manage my account online?
Yes, our myaccount.hlfuel.com portal allows 24/7 account access for ordering fuel and contacting support.
