Business Details
21 Years
experience
Emergency
services
Trusted HVAC Services in Ponderay, ID
High Mark Heating & Cooling has been a family-owned and operated business since 2005, dedicated to providing expert HVAC services across North Idaho. Our team of NATE-certified technicians brings nearly 100 years of combined experience, ensuring top-quality service for residential and commercial clients. We specialize in heating, cooling, ventilation, and indoor air quality solutions, with a focus on customer satisfaction and long-term relationships. Our installation teams are journeyman-class professionals capable of handling high-efficiency systems and complex controls. We offer 24/7 emergency services and flexible financing options to meet diverse customer needs.Our commitment to ongoing education and factory training ensures we stay at the forefront of industry advancements. We pride ourselves on being small enough to maintain personal trust while possessing the skills for large-scale projects. Our service area includes Sandpoint and Bonner County, where we've built a reputation for reliability and excellence. We emphasize preventative maintenance to extend equipment life and optimize efficiency. Our team includes professional project estimators who provide no-charge bids and customized solutions tailored to each client's unique requirements.
Services
Furnace Repair
Air Conditioning Installation
HVAC Maintenance
Gas Piping Services
Indoor Air Quality Solutions
Heat Pump Installation
Boiler Repair
Duct Design
Zoning Systems
Emergency HVAC Service
Details
- Year established: 2005
Highlights and features
- NATE-certified technicians with nearly 100 years of combined experience
- 24/7 emergency service available for urgent HVAC needs
- Flexible financing options with no credit impact pre-qualification
- Free estimates for new HVAC system installations
- Factory-authorized Bryant dealers with specialized installation expertise
Associations and certifications
- NATE (North American Technician Excellence)
Services
HVAC Installation
Our 5-step HVAC installation process ensures optimal system performance for residential and commercial properties. We collaborate with architects and builders to design customized solutions, including load calculations, duct design, and equipment selection. Our certified technicians follow a comprehensive checklist to guarantee proper installation of furnaces, heat pumps, and air conditioning systems. We specialize in energy-efficient installations that reduce long-term operating costs while maintaining comfort.
Emergency Repairs
We provide 24/7 emergency HVAC repair services for critical system failures. Our rapid response team handles furnace breakdowns, AC malfunctions, and heating emergencies throughout North Idaho. With fully equipped service vehicles and certified technicians available at all hours, we prioritize quick diagnosis and efficient repairs to restore comfort immediately. Our emergency service includes safety inspections for gas leaks and carbon monoxide issues.
Preventative Maintenance
Our preventative maintenance programs extend equipment lifespan and optimize system efficiency. We offer seasonal tune-ups for furnaces, boilers, heat pumps, and air conditioners, including filter replacement, coil cleaning, and safety inspections. Regular maintenance reduces breakdown risks and maintains manufacturer warranties. Our technicians perform comprehensive system checks following manufacturer specifications for both residential and commercial HVAC systems.
Indoor Air Quality
We address indoor air quality concerns through comprehensive assessments and specialized equipment installations. Our services include humidity control, air purification systems, and ventilation solutions for residential and commercial spaces. We diagnose air quality issues related to allergens, mold, and pollutants, offering customized recommendations. Our certified experts install HEPA filters, UV lamps, and advanced ventilation systems to improve air quality and occupant health.
Gas Piping Services
We provide complete gas piping solutions for residential and commercial applications. Our services include new installations, system conversions, and emergency repairs for natural gas and propane systems. Certified technicians ensure code compliance and safety during all installations, with proper pressure testing and leak detection. We handle residential gas lines for appliances and commercial gas piping systems for HVAC equipment and industrial applications.
People
Tim McConnell
Co-Owner
With nearly 50 years of combined HVAC experience, Tim McConnell co-owns High Mark Heating & Cooling. He specializes in system design and installation oversight, ensuring technical excellence across all projects.
Matt McArthur
Co-Owner
Matt McArthur brings extensive HVAC expertise to High Mark Heating & Cooling as co-owner. His 25+ years in the industry focus on customer relations and operational management for residential and commercial services.
Questions
What HVAC services do you offer?
We provide full-service HVAC solutions including installation, repair, and maintenance for furnaces, air conditioners, heat pumps, boilers, and indoor air quality systems.
Do you offer emergency HVAC service?
Yes, we provide 24/7 emergency HVAC repair services with technicians available at all hours for urgent heating and cooling needs.
Are your technicians certified?
All our technicians are NATE-certified with nearly 100 years of combined industry experience across residential and commercial HVAC systems.
Do you service all HVAC brands?
We service and repair all major HVAC brands while recommending Bryant equipment for optimal performance and reliability.
What areas do you serve?
We serve Sandpoint, Bonner County, and surrounding areas of North Idaho for residential and light commercial HVAC needs.
Do you offer financing options?
Yes, we offer flexible financing options with no credit impact pre-qualification for HVAC system replacements and installations.
