Business Details
9 Years
experience
Emergency
services
Your Trusted HVAC Partner in Wentzville, MO
Hoock's Heating & Cooling, a family-owned and operated business based in Wentzville, MO, was founded in 2017 by Russ Hoock, whose passion for HVAC began during a high school course and evolved through education at Ranken Technical College. With over 15 years of industry experience, we combine technical expertise with a commitment to customer satisfaction, offering transparent pricing, upfront communication, and tailored HVAC solutions. Our team of skilled technicians provides comprehensive services, including furnace and AC repair, system installations, and indoor air quality improvements, backed by a 10-year parts and labor warranty on new systems.We prioritize ongoing education to stay at the forefront of HVAC technology, ensuring our clients receive innovative, energy-efficient solutions. As a locally rooted business, we emphasize respect for our customers' time, guaranteed satisfaction, and community-focused service, supported by financing options through Wells Fargo to meet diverse budget needs.
Services
Furnace Repair
AC Repair
HVAC Installation
Ductless Systems
Indoor Air Quality
Maintenance Plans
Mini-Split Installation
Humidifier Installation
Dehumidifier Installation
UV Light Installation
Details
- Year established: 2017
Highlights and features
- We are licensed, bonded, and insured for your protection.
- Our team provides upfront and honest pricing with no hidden fees.
- We offer 24/7 emergency HVAC services for urgent needs.
- Our technicians complete ongoing continuing education for expertise.
- We provide 0% APR financing options through Wells Fargo.
Associations and certifications
- BBB Accredited Business
What people say
Very helpful & professional
Same-day service
Knowledgeable technicians
Upfront pricing
Satisfaction guaranteed
Services
Furnace Repair
Our furnace repair services address safety risks, efficiency issues, and system malfunctions with same-day emergency availability. Technicians diagnose thermostat problems, clogged filters, and gas valve issues, providing one-year parts and labor warranties. We prioritize transparent pricing and proactive maintenance to extend system lifespan while ensuring indoor comfort during cold months.
AC Repair
We offer rapid AC repair solutions for insufficient cooling, refrigerant leaks, and component failures, with same-day service and upfront pricing. Our team resolves unusual noises, frequent cycling, and humidity control issues, backed by a one-year warranty on parts and labor for maintenance plan members. Preventive diagnostics help avoid costly breakdowns during peak summer heat.
HVAC Installation
Full HVAC system installations include no-cost consultations, load calculations, and 10-year warranties on parts and labor. Our process features same-day installation, new ductwork components, and post-installation follow-ups at six months and one year. We specialize in American Standard equipment, ensuring energy efficiency and long-term performance for residential heating and cooling needs.
Ductless Systems
Ductless mini-split systems provide zoned temperature control for additions, garages, and homes without existing ductwork. Our installations include Mitsubishi units with quiet operation and energy-efficient performance, eliminating duct-related energy loss. We handle both ducted and ductless mini-split systems, offering tailored solutions for supplemental or whole-home climate control.
Indoor Air Quality
We improve indoor air quality through humidifiers, dehumidifiers, UV lights, and air purification systems. These solutions address allergens, mold, and humidity imbalances, reducing health risks and enhancing HVAC efficiency. Upgraded filtration systems capture particles as small as 0.1 microns, ensuring cleaner air circulation and lower energy costs through optimized system performance.
People
Russ Hoock
Owner/Operator
Russ Hoock founded Hoock's Heating & Cooling in 2017 after discovering his passion for HVAC through early education and hands-on experience. With 15+ years in the field, he combines technical expertise with a commitment to customer satisfaction, overseeing daily operations and system installations.
Megan Hoock
Office Manager
Megan Hoock transitioned from a nursing career to manage office operations in 2022, bringing organizational expertise and a customer-focused approach to scheduling, client communication, and administrative leadership.
Questions
Do you offer emergency HVAC services?
Yes, we provide 24/7 emergency repair services for furnace and AC issues, with technicians available for immediate response.
What HVAC brands do you install?
We specialize in American Standard equipment and Mitsubishi mini-split systems, both known for durability and energy efficiency.
Are financing options available?
Yes, we offer 0% APR financing through Wells Fargo for qualifying HVAC installations and major repairs.
What warranties do you provide?
New HVAC systems include a 10-year parts and labor warranty, while repairs have a one-year warranty for maintenance plan members.
Do you service commercial properties?
Yes, we offer HVAC solutions for residential and commercial clients, including tailored maintenance plans for businesses.
How can I improve indoor air quality?
We install humidifiers, dehumidifiers, air purifiers, and UV lights to address allergens, mold, and humidity imbalances in homes.
