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Business Details
41 Years
experience
Your Trusted HVAC Partner in Kerrville, TX
Established in 1985, Underwood's Heating & Air Conditioning has served the Texas Hill Country for over three decades, prioritizing integrity and customer satisfaction. As a family-owned business, we combine hands-on experience with a commitment to quality, offering HVAC solutions tailored to residential and commercial needs. Our team of certified professionals delivers equipment replacement, system installation, maintenance, and indoor air quality services, supported by a reputation for reliability and community involvement. With 28 years of operational history and 34 years of combined expertise, we serve a 50-mile radius of Kerrville, including Ingram, Fredericksburg, and Bandera. Recognized for excellence in residential replacement systems, including a 2007 York Equipment award, we maintain partnerships with organizations like Habitat for Humanity and Angie's List.

Our approach emphasizes transparency, education, and personalized service, ensuring clients receive optimal comfort solutions. We operate from our Kerrville headquarters, offering direct communication with real staff members to address heating and cooling needs promptly. Backed by testimonials from long-term customers, we focus on building lasting relationships through dependable service and technical proficiency. Our dedication to community extends to educational sponsorships and local initiatives, reflecting our investment in the region's growth. By adhering to core values of integrity and customer-first service, we continue to provide trusted HVAC solutions for homes and businesses across the Hill Country.
Services
Equipment Replacement Air Conditioning Repair Complete System Installation Duct Cleaning Indoor Air Quality Maintenance Agreements Commercial HVAC Services Residential HVAC Services System Design Consultation Preventative Maintenance
Details
  • Year established: 1985
Highlights and features
  • Family-owned business with 28+ years serving the Hill Country
  • Award-winning residential replacement systems expertise
  • Serves 50-mile radius including Kerrville, Fredericksburg, and Bandera
  • Maintains Angie's List membership for customer transparency
  • Combines 34 years of technical expertise with personalized service
What people say
Excellent service since 1989 Always reach real staff Award-winning residential systems Community involvement recognized Dependable maintenance solutions
Services
Equipment Replacement
We provide high-quality HVAC equipment replacement solutions for homes and businesses. Our team helps clients select optimal systems based on specific comfort needs and energy efficiency requirements. With expertise in modern heating and cooling technology, we ensure proper installation of replacement units to maximize performance and longevity while maintaining indoor air quality standards.
Air Conditioning Repair
Our air conditioning repair services cover both residential and commercial systems. We offer preventative maintenance agreements to minimize breakdowns and extend equipment lifespan. Specializing in diagnosing and repairing cooling system malfunctions, our technicians provide prompt solutions for emergency situations while maintaining focus on energy efficiency and system optimization during routine service calls.
Complete System Installation
We design and install custom HVAC systems tailored to specific property requirements. Our Comfort Consultants assess buildings to determine optimal system configurations for residential and commercial spaces. This comprehensive service includes ductwork planning, equipment selection, and professional installation of complete heating and cooling systems to ensure maximum efficiency and occupant comfort.
Duct Cleaning
Our duct cleaning service maintains optimal HVAC system performance through thorough cleaning and inspection of air duct systems. By removing accumulated debris and contaminants, we improve indoor air quality and system efficiency. This service includes comprehensive ductwork assessment to identify and resolve airflow issues affecting heating and cooling effectiveness.
Indoor Air Quality
We offer specialized indoor air quality solutions including Second Wind UV Light systems. Our experts assess air quality issues and recommend appropriate purification technologies to remove contaminants. This service addresses allergens, bacteria, and other airborne particles to create healthier living and working environments through improved ventilation and air filtration systems.
People
Lee Underwood
Founder
Certified HVAC professional with 34 years of industry experience. Started the business in 1985 with $200 and a used truck. Maintains active leadership role in daily operations and customer service.
Lois Underwood
Co-Founder
Business partner since inception, contributing to company growth from startup to established HVAC contractor. Shares leadership responsibilities with husband Lee in maintaining company values and operational standards.
Questions
What HVAC services do you offer?
We provide equipment replacement, system installation, duct cleaning, indoor air quality solutions, and maintenance agreements for residential and commercial properties.
Which areas do you service?
We serve Kerrville and surrounding Hill Country communities within a 50-mile radius, including Fredericksburg, Bandera, and Ingram.
Are you licensed HVAC contractors?
Yes, we're a licensed, family-owned HVAC business with 28+ years of experience in the Texas Hill Country.
Do you offer maintenance plans?
Yes, we provide preventative maintenance agreements to ensure optimal system performance and longevity for residential and commercial clients.
What makes your company unique?
Our combination of local expertise, 34 years of technical experience, and commitment to integrity has earned us industry awards and community recognition.