Business Details
35 Years
experience
Emergency
services
Your Trusted HVAC Partner in Boston
At Preferred Air, we have dedicated ourselves to providing exceptional heating, ventilation, and air conditioning solutions to homes and businesses across Boston's North Shore since 1991. Our commitment to customer satisfaction is rooted in decades of experience, with technicians who are factory-trained, certified, and fully experienced in delivering reliable, energy-efficient systems. We prioritize transparency, offering upfront pricing and personalized service, ensuring no surprises for our clients. As a fully insured company, we adhere to the highest standards of professionalism, holding multiple state licenses that underscore our expertise in refrigeration, sheet metal work, and HVAC installation.Our focus extends beyond technical excellencewe actively engage with the community, offering energy-saving incentives and rebates while maintaining a reputation for honesty and integrity. With 24/7 emergency service availability, we ensure our clients receive timely support whenever needed. Our team's dedication to continuous learning keeps us at the forefront of industry advancements, allowing us to deliver cutting-edge solutions that enhance comfort and indoor air quality. Over 33 years, we have built lasting relationships with our clients, driven by a shared passion for excellence and a commitment to creating a better environment through sustainable practices.
Services
Air Conditioning
Heating
Indoor Air Quality
Custom Ductwork
Heat Pump Systems
Ductless Mini-Splits
Maintenance Contracts
Details
- Year established: 1991
Highlights and features
- Service is available 24/7 for emergency needs
- Technicians are polite, respectful, and take pride in their work
- No surprises with up-front exact pricing
- We serve both residential and commercial clients
- More than 33 years of experience in the North Shore area
What people say
Consistent, friendly, trustworthy
Prompt and friendly service
Great job on installation
Efficient and knowledgeable technicians
Reliable long-term service
Services
Heating
Our heating solutions deliver reliable warmth through advanced furnaces, boilers, and heat pumps. With over 33 years of experience, we install and service energy-efficient systems tailored to Boston's climate. Our technicians ensure optimal performance through seasonal maintenance and emergency repairs, reducing energy bills by up to 40% while extending equipment lifespan. We specialize in gas furnaces, radiant heating, and high-efficiency boilers for residential and commercial properties.
Air Conditioning
Beat the summer heat with our precision-engineered air conditioning systems. We offer repairs, installations, and maintenance for central AC units and ductless systems, ensuring peak efficiency and indoor comfort. Our team identifies and resolves issues like ineffective cooling and refrigerant leaks, with seasonal maintenance plans to prevent costly breakdowns. Energy-efficient upgrades can reduce cooling costs by up to 40% compared to decade-old units.
Heat Pump Systems
Heat pumps provide dual-function heating and cooling through energy-efficient technology. We install and service air-source, ductless mini-split, and absorption heat pumps, optimizing performance for Boston's climate. These systems reduce energy consumption by transferring heat rather than generating it, with rebates available for qualifying whole-home installations. Our technicians ensure seamless integration with existing ductwork or as standalone units.
Indoor Air Quality
Improve respiratory health with our comprehensive indoor air quality solutions. We install and maintain humidifiers, dehumidifiers, ERVs, HRVs, and UV air purification systems to combat pollutants. Our AprilAire products balance humidity levels between 40-60%, enhancing comfort while protecting property from moisture damage. These systems address allergens, bacteria, and viruses that standard filters cannot capture.
Maintenance Contracts
Our maintenance plans extend equipment lifespan while ensuring peak efficiency. Residential customers receive seasonal tune-ups for heating and cooling systems, including filter replacements and performance checks. Commercial clients benefit from customized schedules to minimize downtime. Contract holders receive priority service and 10% discounts on repairs, with coverage for gas furnaces, boilers, heat pumps, and central AC units.
People
Tom Favazza
Owner & President
With over 33 years of leadership, Tom Favazza has built Preferred Air's reputation for trust and technical excellence. He prioritizes customer relationships and community engagement while ensuring the company stays ahead of industry innovations through continuous learning and sustainable practices.
Questions
Do you offer emergency HVAC services?
Yes, we provide 24/7 emergency service for heating and cooling system failures.
What areas do you serve?
We primarily serve Boston's North Shore and surrounding communities.
Are your technicians licensed and insured?
Yes, we hold multiple Massachusetts state licenses and carry full insurance coverage.
Do you offer maintenance contracts?
Yes, we provide customized maintenance plans with priority service and repair discounts.
What HVAC services are available?
We offer heating, cooling, ductwork, heat pumps, air quality solutions, and system maintenance.
