Business Details
7 Years
experience
Emergency
services
Expert HVAC Services in Waukesha, WI
Founded in April 2019, On Time Heating & Cooling was established to redefine HVAC service standards by blending traditional values with modern practices. Our founder's 20+ years of industry experience, gained through both large corporations and small businesses, identified critical gaps in employee treatment and organizational structure. We address these by fostering a team-oriented environment where technicians are valued professionals, not replaceable assets. Our approach combines old-school punctuality and customer respect with cutting-edge technology and continuous training. Every service call emphasizes transparency, education, and long-term solutions rather than quick fixes.Our team's collective expertise ensures comprehensive diagnostics and tailored recommendations for residential HVAC systems. We prioritize building trust through honest assessments and consistent follow-through, whether handling $200 repairs or $8,000 installations. Our commitment extends beyond immediate fixes to include preventative maintenance programs and 24/7 emergency response capabilities. Factory-trained technicians utilize advanced tools while maintaining the personal touch that makes our service experience feel like working with trusted professionals who genuinely care about customer satisfaction.
Services
AC Repair
Furnace Installation
Duct Cleaning
Heat Pump Repair
Indoor Air Quality
24/7 Emergency Service
Maintenance Plans
Ductless Systems
System Replacement
Vent Cleaning
Details
- Year established: 2019
Highlights and features
- 24/7 emergency service with rapid response times
- Factory-trained technicians with 20+ years of combined experience
- Transparent pricing with no hidden fees
- Lifetime repair guarantee for members
- Customized system replacement recommendations
What people say
Knowledgeable and trustworthy
24/7 emergency availability
Thorough explanations
Timely replacements
Family-like service
Services
AC Repair
Our certified technicians provide comprehensive air conditioning repair services for residential systems. We diagnose issues ranging from refrigerant leaks to compressor failures using advanced diagnostic tools. Emergency service available 24/7 with transparent pricing and repair options explained in plain language.
Furnace Installation
We offer complete furnace replacement services with SEER-rated efficiency systems. Our NATE-certified installers ensure proper sizing and integration with existing ductwork. Free thermostat included with installations, featuring smart technology options for energy savings.
Duct Cleaning
Our NADCA-certified duct cleaning removes contaminants from HVAC systems. The $399 baseline service includes video inspection and HEPA-filtered cleaning. Improves air quality and system efficiency while extending equipment lifespan through reduced strain.
Maintenance Plans
The On the Dot Club membership provides preventative maintenance with twice-yearly tune-ups. Includes priority scheduling, repair discounts, and lifetime warranty on repairs. Monthly $25 fee covers system checks and emergency service fee waivers.
Indoor Air Quality
We install and service air purification systems that remove 99.9% of airborne particles. Solutions include UV lights, HEPA filters, and humidity control systems. $100 discount available for social media followers on qualifying IAQ accessories.
People
Shane
Owner/Technician
20+ year HVAC veteran with factory certifications from major manufacturers. Leads technician training and handles complex system diagnostics. Prioritizes customer education during service calls.
Travis
Senior Technician
Certified HVAC specialist with expertise in system replacements and emergency repairs. Known for thorough explanations and patient customer interactions across multiple 5-star reviews.
Questions
What HVAC services do you offer?
We provide full-service HVAC solutions including AC repair, furnace installation, duct cleaning, heat pump services, and indoor air quality improvements across Southeast Wisconsin.
Do you offer emergency service?
Yes, our 24/7 emergency service responds promptly to critical HVAC failures with no overtime charges for after-hours visits.
What financing options are available?
We offer 0% financing on new system installations for qualified customers, with flexible payment terms up to 60 months.
Are maintenance plans worth it?
Our On the Dot Club membership provides priority service, twice-yearly tune-ups, and lifetime repair guarantees, potentially extending system lifespan by 25% or more.
How do I redeem promotions?
Follow us on social media to access current offers like $399 duct cleaning, free thermostats with installation, and $100 IAQ accessory discounts.
