Business Details
45 Years
experience
Emergency
services
Your Trusted HVAC Partner in Ozark, MO
Long Refrigeration has been dedicated to providing reliable HVAC solutions since 1981. Our team of factory-trained technicians specializes in heating, cooling, geothermal, and ductless mini-split systems, serving residential and commercial clients across Southwest Missouri. With over four decades of experience, we prioritize customer satisfaction through personalized service, preventative maintenance programs, and partnerships with industry-leading brands like Daikin. Our commitment to continuous improvement and employee education ensures high-quality workmanship and long-term client trust. Services
Furnace Repair
AC Replacement
Geothermal Systems
Ductless Installation
Comfort Club Maintenance
Details
- Year established: 1981
Highlights and features
- We offer 40+ years of HVAC experience serving Southwest Missouri
- Our Comfort Club provides bi-annual preventative maintenance and 10% repair discounts
- Factory-trained technicians service all brands with 24/7 emergency availability
- We specialize in energy-efficient geothermal and ductless mini-split systems
- 12-year Daikin parts warranty available on select installations
Associations and certifications
- DAIKIN
What people say
Knowledgeable technicians
Prompt service
Reliable solutions
Long-term loyalty
Excellent geothermal work
Services
Geothermal Systems
Geothermal systems utilize the earth's stable temperature for efficient heating and cooling. Our vertical ground loop installations provide sustainable climate control for residential and commercial properties. This technology reduces energy consumption by up to 30% compared to traditional HVAC systems while maintaining consistent indoor comfort.
Ductless Mini-Split
Ductless mini-split systems offer zoned temperature control without invasive ductwork. Ideal for older homes, additions, and commercial spaces, these systems improve energy efficiency and indoor air quality. Our technicians provide expert installation and maintenance services for optimal performance.
Furnace Repair
Our furnace repair services address all makes and models with 24/7 emergency availability. Technicians perform comprehensive diagnostics to resolve issues with heating efficiency, ignition systems, and airflow. Preventative maintenance extends equipment lifespan and prevents unexpected failures.
AC Replacement
We install high-efficiency air conditioning systems with SEER ratings up to 18. Our replacement process includes proper refrigerant handling, ductwork evaluation, and thermostat integration. New installations qualify for manufacturer warranties and potential energy rebates.
Comfort Club Maintenance
This bi-annual maintenance program includes system inspections, filter replacements, and performance optimizations. Members receive 10% repair discounts, priority scheduling, and detailed service records. Regular maintenance improves efficiency by up to 15% and extends equipment lifespan.
People
Ben Ladd
General Manager
With over 15 years in HVAC management, Ben oversees daily operations and service quality. He ensures all projects meet company standards for efficiency and customer satisfaction.
Jim Bellings
Residential Manager
Jim coordinates residential HVAC projects, focusing on personalized solutions for homeowners. He has specialized expertise in geothermal system integration for existing homes.
Patti Palmer
Service Coordinator
Patti manages service scheduling and client communications. Her 10+ years in HVAC coordination ensure smooth service delivery and timely customer follow-ups.
Randy
Team Lead
As field operations supervisor, Randy directs technician teams for installations and repairs. His technical expertise spans traditional and modern HVAC systems.
Lonnie Michel
Lead Installer
Lonnie specializes in complex HVAC installations, including geothermal loops and ductless systems. He trains new technicians on best practices for system optimization.
Questions
What HVAC services do you offer?
We provide furnace repair/replacement, AC services, geothermal systems, ductless mini-splits, and preventative maintenance programs.
Do you offer emergency HVAC service?
Yes, our factory-trained technicians provide 24/7 emergency service for all HVAC brands.
What financing options are available?
We offer flexible financing through Synchrony Financial for HVAC system upgrades and installations.
What is the Comfort Club Maintenance Program?
Our bi-annual maintenance program includes system tune-ups, 10% repair discounts, and priority service scheduling.
Are you a certified Daikin dealer?
Yes, we're a Preferred Daikin Dealer with access to industry-leading warranties and technical support.
What areas do you service?
We serve Ozark, Springfield, Branson, Sparta, Chadwick, Rogersville, and surrounding Southwest Missouri areas.
