Business Details
28 Years
experience
Emergency
services
Trusted HVAC Solutions in Fort Wayne, IN
Custom Assured Mechanical has been a trusted provider of heating, ventilation, and air conditioning solutions since 1998. As a family-owned business, we combine decades of hands-on experience with personalized service to meet residential, commercial, and new construction needs. Our team of certified professionals delivers tailored HVAC installations, repairs, and maintenance while maintaining a commitment to customer satisfaction. With 24/7 emergency availability and a focus on energy-efficient solutions, we ensure optimal comfort for every client.Our leadership team brings over 35 years of industry expertise, supported by a skilled workforce with 175+ combined years in HVAC operations. We prioritize ongoing training and invest in cutting-edge technology to maintain service excellence. From Bryant product specialists to customized maintenance programs, our approach balances technical proficiency with community-focused values. The business operates from its Fort Wayne facility, serving local markets with transparent communication and guaranteed service quality.
Services
HVAC Repair
System Installation
Preventive Maintenance
Air Quality Solutions
Thermostat Upgrades
Emergency Services
Bryant Products
Furnace Services
Heat Pump Installation
Humidifier Systems
Details
- Year established: 1998
Highlights and features
- Family-owned operation with 25+ years of HVAC expertise
- 24/7 emergency service availability
- Certified technicians with specialized Bryant product training
- Customized maintenance programs for optimal system performance
- 175+ combined years of team experience in HVAC operations
What people say
Prompt professional service
Exceptional staff
Technicians are efficient
Highly recommended
Trustworthy technicians
Services
HVAC Repair
Our certified technicians provide prompt HVAC repair services for all brands and system types. With 24/7 emergency availability, we address urgent heating and cooling failures while maintaining focus on long-term system reliability. Our team utilizes diagnostic tools to identify issues efficiently, ensuring minimal downtime for residential and commercial clients.
Preventive Maintenance
Custom Priority Club members receive scheduled HVAC maintenance to optimize system performance. Our technicians perform comprehensive inspections, cleaning, and adjustments to prevent breakdowns and extend equipment lifespan. This service includes priority scheduling, repair discounts, and energy efficiency recommendations tailored to Indiana's climate conditions.
Air Quality Solutions
We offer whole-home air cleaner installations and humidity control systems to improve indoor air quality. Our specialists assess existing ductwork to implement filtration systems that reduce allergens and maintain optimal humidity levels. This service addresses dry winter conditions and enhances overall home comfort for Fort Wayne residents.
Thermostat Upgrades
Our team installs programmable and Wi-Fi-enabled thermostats to enhance temperature control. We guide clients through energy-saving settings and smart home integration options. Upgrades include digital thermostat replacements that improve system efficiency while providing remote access capabilities for residential and commercial properties.
Bryant Products
As authorized Bryant dealers, we offer furnaces, heat pumps, and air conditioners with energy-efficient features. Our sales team provides product comparisons and installation planning to match client needs with system capabilities. We ensure proper sizing and configuration for new constructions and replacement projects across residential and commercial applications.
People
Rod
Owner/Operator
With 35+ years in HVAC, Rod oversees daily operations including sales, installations, and employee training. He started as a floor technician and maintains active involvement in customer service and technical processes.
Kim
Office Manager
Handling scheduling, accounting, and operations, Kim applies her business degree to maintain smooth office functions. She coordinates service calls and supports training initiatives while managing financial operations.
Casey
Service Department Manager
Casey manages service operations after starting in shop roles since 2007. With Ivy Tech certification, he supervises technicians and ensures quality control while maintaining hands-on service capabilities.
Julie
Customer Experience Coordinator
Julie applies communications expertise to streamline customer interactions. She manages client relations and office operations, ensuring seamless service delivery from initial contact through project completion.
Dave
Lead Installer
As senior installation specialist, Dave leads technical teams with extensive field experience. He trains apprentices and ensures precise system installations while maintaining quality standards for residential and commercial projects.
Questions
What HVAC services do you offer?
We provide complete HVAC solutions including system sales, installations, repairs, and preventive maintenance. Our services cover residential, commercial, and new construction projects with 24/7 emergency repair availability.
Do you offer financing options?
Yes, we provide financing programs for HVAC system replacements and major repairs. Our team can explain available options during your consultation to help manage project costs.
Are you available for emergency repairs?
Our service department operates 24 hours a day, 7 days a week for urgent HVAC issues. We prioritize emergency calls while maintaining scheduled maintenance appointments.
What areas do you serve?
We primarily serve Fort Wayne, Indiana and surrounding areas from our Independence Drive location. Service radius includes both residential neighborhoods and commercial districts.
Do you work with all HVAC brands?
Our technicians service all major HVAC brands for repairs and maintenance. We specialize in Bryant products for new installations but maintain expertise across multiple manufacturer systems.
What is the Custom Priority Club?
This maintenance program provides scheduled system check-ups, repair discounts, and priority scheduling. Members receive proactive service reminders and energy efficiency recommendations to optimize HVAC performance year-round.
