Business Details
50+ Years
experience
Emergency
services
Open 24/7
always available
Professional At A Modest Price!
Positive Plumbing, Heating & Air was founded by Alex, an immigrant from Rwanda who understands the importance of hard work and family. After surviving the horrors of genocide and spending years in refugee camps, Alex finally arrived in the United States, a place where dreams could come true. With gratitude for the opportunities he found in his new home, Alex started this company to give back to the community. Our mission is simple: to provide exceptional plumbing, heating, and air conditioning services that are both affordable and reliable. We understand the significance of having a home that is safe and comfortable, and we work tirelessly to ensure our services meet the highest standards. Whether it's installing a new system or repairing an existing one, we always prioritize our customers' needs. Alexs personal journey shapes the way we conduct business, treating every job with care and respect.
Services
AC Installation
Heating Repair
Plumbing Services
Water Heater Replacement
Emergency HVAC
Ductless Systems
Furnace Maintenance
Sewer Repair
Thermostat Installation
Indoor Air Quality
Served areas
- Aliso Viejo, Anaheim, CA, Brea, CA, Fountain Valley, CA, Fullerton, CA, Huntington Beach, CA, Irvine, CA, Garden Grove, CA, Laguna Beach, CA, Lake forest, CA, Mission Viejo, CA, Newport Beach, CA, Santa Ana, CA, Tustin, CA, Yorba Linda, CA
Details
- Year established: 1974
- Licensed
- Insured
Highlights and features
- Emergency plumbing services available 24/7
- Locally owned with exceptional customer service
- Certified experts with years of experience
Payment methods
- Cash
- Debit cards
- Credit cards
What people say
Excellent job
Very responsive
Great results
Honest work
Reasonable pricing
Services
HVAC Maintenance
Our comprehensive HVAC maintenance includes system diagnostics, component cleaning, and efficiency optimization. This preventative service extends equipment lifespan while maintaining manufacturer warranties. Technicians perform 23-point safety checks to identify potential issues before they become emergencies, ensuring year-round comfort and energy efficiency for Irvine homeowners.
Emergency Plumbing
We provide urgent plumbing solutions for burst pipes, water heater failures, and sewer emergencies. Our rapid response team arrives equipped with specialized tools to minimize property damage. Services include same-day diagnostics, leak detection, and critical system repairs to restore functionality and prevent further water damage in residential properties.
AC Installation
We install high-efficiency air conditioning systems tailored to home size and climate requirements. Our technicians recommend ENERGY STAR-certified units with smart thermostat integration options. The installation process includes proper refrigerant charging, ductwork evaluation, and performance testing to ensure optimal cooling efficiency and indoor comfort.
Water Heater Services
We service and replace both traditional tank and tankless water heating systems. Our expertise includes diagnosing performance issues, recommending energy-efficient replacements, and performing same-day installations. We offer lifetime warranty coverage on repair services and provide maintenance plans to extend equipment lifespan while ensuring consistent hot water supply.
Indoor Air Quality
Our IAQ solutions include UV light installation, air filtration upgrades, and ventilation system optimization. These services reduce allergens, eliminate airborne bacteria, and improve overall indoor air quality. We recommend customized solutions based on home occupancy patterns and specific health considerations for residents with respiratory sensitivities.
People
Alex
Founder
Originally from Rwanda, Alex escaped genocide in 1994 and spent seven years in refugee camps before immigrating to the United States. Now a U.S. citizen and father of two, he channels his resilience into delivering honest HVAC and plumbing services. He supports humanitarian efforts in Africa while leading Orange County operations with integrity and technical expertise.
Questions
What HVAC maintenance services do you offer in Irvine?
We provide comprehensive system tune-ups including component cleaning, refrigerant checks, and efficiency optimization to maintain manufacturer warranties and prevent breakdowns.
Do you offer emergency HVAC repair services?
Yes, our 24/7 emergency team responds to urgent HVAC failures with rapid diagnostics and critical repairs to restore comfort as quickly as possible.
What's the difference between heat pumps and furnaces?
Heat pumps provide both heating and cooling using electricity, while furnaces generate heat only. We offer installation and repair services for both system types.
Do you install smart thermostats?
Yes, we install programmable and smart thermostat systems that optimize energy usage while providing remote temperature control capabilities for Irvine homeowners.
What water heater services do you provide?
We offer complete water heater solutions including tankless system installation, performance diagnostics, and emergency repair services for both gas and electric units.
How often should I replace my AC filter?
For most Irvine homes, we recommend replacing standard AC filters every 1-3 months depending on usage patterns and indoor air quality requirements.
Reviews (30)
Mike Deng
Dec 05, 2024
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I have been using Alexs services for 2 years now and he does a fantastic job each time and his prices are the most competitive that Ive seen. Although he specializes in HVAC he is also a full service handyman and just fixed my garbage disposal. Highly recommend!
Tsigereda Tesfaye
Dec 04, 2024
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I highly recommend Positive Plumbing, Heating and Air. Excellent customer service on the phone and the actual serviceman Alex was awesome! Professional, courteous and efficient!
Kumar Gunaratna
Nov 21, 2024
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I have used Positive for HVAC and plumbing issues at my Condo since 2015. Alex provides an excellent service at a very reasonable price.
Amma Reavis
Oct 23, 2024
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I had a very positive experience with the company. The man who came to fix our heater was helpful and informative. We will be using them the next time we need any repairs.
Praveni Saripella
Sep 04, 2024
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I recently had an issue with my HVAC condenser unit and reached out to multiple people for help. Three people came to fix it and didnt know the problem and charged me for diagnosis and asked me to replace the whole system. Alex came by looked at the system and changed the capacitor and everything went back to normal. I would definitely recommend him for HVAC services.
Tan Le
Sep 03, 2024
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I have been working with Alex for many years whenever I have home AC problems. Alex tried to understand my need and my financial ability to come up with good solution that is affordable for me.
Sai Chitikela
Sep 01, 2024
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I got a new HEAT PUMP installed in my Garage ADU UNIT. Alex helped me understand what kind of system best suits the space and the best location and access too. I enquired the same with at least 10 companies and everyone were really expensive and didnt have a firm response. Alex finished the job in two days and made sure I am happy with the service before he sent me the invoice. Glad I found a good guy who keeps his word in this current era. 100% Recommend.
James Certaro
Jun 26, 2024
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Great company. Answered my call right away and came out the same day got my AC running for a great price as well. Would recommend 10/10
Sh Teo
Jun 20, 2024
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Excellent and prompt service, Alex was able to diagnose the issue and offered solution options. Highly recommended.
Julia Yi
Mar 06, 2024
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Our heater at our home was not operating well. I found Alex through my business partner Cubie. So grateful to work with trusted referrals. Alex was responsive, efficient, fast, and kind. Alex was able to come right away & discovered what needed to be fixed. We scheduled our next appointment & Alex did a phenomenal job. He even helped my mom with her new air filter. We will be calling him again in the future for annual maintenance check ups for the AC & Heater! Call Alex he is the BEST professional & Trustworthy. We are so happy we went through Positive Plumbing Heating and Air!
David To
Nov 27, 2023
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My water heater sprung a major leak, and despite my frantic attempts to reach a plumber, no one seemed to be picking up the phone. Then, like a guardian angel, Alex from Positive Plumbing answered my call. He made his way to my residence in Irvine, effectively preventing a potential flood situation. Remarkably, within a mere couple of hours, he not only put a stop to the leak but also managed to install a brand new water heater just in time for a family gathering.
Cynthia Hagedorn
Nov 15, 2023
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Ive used Alex four times now for various plumbing needs. He always responds very promptly and does an excellent job on the repairs. Services Water heater installation
Andrew Nelson
Jul 07, 2023
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Very positive experience with Alex. He didn't try to upsell me, just help me get the right solution (replacement water heater in my case) for the right price. I found him reasonable and responsive at every touch point. Would work with him again!
Ale Putin
Jun 21, 2023
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Positive Plumbing, Heating & Air Conditioning is my trusted partner for all my plumbing, heating, and air conditioning needs. Their team of professionals provides outstanding service and ensures that every job is done to perfection. I highly recommend them for their reliability and expertise.
Marcia Reyes
Nov 18, 2022
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Wanted to share our wonderful experience with Alex and his team. They came to our house to check our faulty AC unit and they were able to repair it at a reasonable price. Their techs were courteous, professional and knowledgeable. We highly recommend them. Thank you Alex and the Positive Plumbing team.
Mark Warner
Sep 09, 2022
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Alex was amazing g amassed to you company Fixed problem in no time very smart and professional Services HVAC system repair
Alan Sleiman
Jul 14, 2022
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My HVAC went down during the extreme heat wave this Summer. I called few companies none were available. However, Alex responded and was here within 2 hours as promised. He found out the problem in short time and fixed the system immediately. I truly appreciate fast responsive service. Thank you Alex for job well done. Alan S. Services HVAC repair
Philip Weinreich
Oct 10, 2021
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Did the extensive work well and within the time promised for the price quoted. Alex and crew wore masks and covered their shoes when inside and made sure that all was as clean as before they arrived. They were most friendly and made sure that we understood how things worked before they left. We are pleased to recommend them.
Indri Lim
Sep 17, 2021
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We use Alex's service to find and repair the leak in our sprinkler valve. The leak has caused us a big headache because the water bill went really high. Alex came on time and patiently explained the problem and how he's going to repair it. He's very humble and not like those other HVAC servicemen we used in the past where they are too cocky to explain the problem and the solution. Alex explained that our house sprinkler valve was old and it's the metal kind, not the PVC kind.
Over time the valve has become corroded and water seeps through causing the leak. Alex completes the repair within a few hours and he's definitely a life saver. His pricing is very competitive too. Thank you Alex for your help.
Over time the valve has become corroded and water seeps through causing the leak. Alex completes the repair within a few hours and he's definitely a life saver. His pricing is very competitive too. Thank you Alex for your help.
Jay Wang
Aug 14, 2021
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My AC stopped working and I called Positive Plumbing. Alex ordered the parts for me and fixed the problem under one hour! Highly recommend!
Nic Goeres
Jul 09, 2021
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Alex showed up the morning after my call and quickly and efficiently install my water heater, which works just fine. Sound OK yeah Services Water heater installation
Agatha Lim
Jul 03, 2021
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We used Alex to redo our AC drain pipe line since the previous contractor didn't do a good job in running the AC evap coil drain line. The previous contractor somehow combine the primary and the secondary drain line into one pipe which is not up to code. If there were clogging on the line somehow, it would've flooded our entire attic and it's definitely gonna be a disaster. Alex complete the job in no time and carefully explain how the primary and secondary drain line works. We are so grateful for Alex and we'd recommend Alex for anyone who needs to do things around the house the right way.
Ann Chen
Jun 30, 2021
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Weve used Positive Plumbing, Heating and Air for years now. Alex first installed a new AC compressor for our own home. Then my mom needed a new furnace, new ducts, etc so Alex did all that for her. Our rental units have needed maintenance, repair and replacement and weve always circled back to Positive. The value, workmanship, quality have always been very good. We always trust Alexs opinion and assessment and have always found him to be trustworthy and honest.
Jeff Swift
Jun 14, 2021
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My wife and I had a very pleasant experience with Positive Plumbing! Called on Monday April 5th 2021, and our water heater was installed perfectly by Wednesday April 7th. Kind, courteous, fast and economical! Definitely recommend Positive Plumbing! Services Water heater installation
Bruce Ss
Sep 30, 2020
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Alex is an honest, caring, and hardworking professional who I have used for my plumbing AND air conditioning project for many years. He has done so many projects for me: Replacing 17 water valves, the water regulator, and installing a shutoff valve in my 27 year old home. He did a complete installation of a brand new HVAC system including uninstalling the old unit, and testing and optimizing the new one.
He has also done smaller projects for me like fixing a toilet or responding quickly to stop a minor water leak. I am very handy with tools myself, and watching him work inspires me with confidence because he not only does a great job, but he also checks his own work multiple times.pure quality.when Alex is done, you know everything works perfectly. If you want it done right and service with a smile, call him and meet a true professional who will put a smile on your face. HIGHLY RECOMMENDED.
He has also done smaller projects for me like fixing a toilet or responding quickly to stop a minor water leak. I am very handy with tools myself, and watching him work inspires me with confidence because he not only does a great job, but he also checks his own work multiple times.pure quality.when Alex is done, you know everything works perfectly. If you want it done right and service with a smile, call him and meet a true professional who will put a smile on your face. HIGHLY RECOMMENDED.
Daniel H.
Aug 13, 2020
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I have been using positive to service my AC for a few years and by now Alex and I have built a pretty trusting relationship. We've chatted about having young kids and taking care our family so I know he's a honest and hard working man. He is always responsive to my calls and always try to squeeze in time to at least come check out my problem. I would highly recommend him If you are looking for someone to be the go to guy for your household problems.
John Kennel
Jul 30, 2020
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Alex has fixed 3 issues for me, AC twice, washing machine wall connection once. He gives me the options and helps me save money. He is my go to guy for plumbing and AC issues!
Cc Ss
Oct 23, 2019
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Positive plumbing is the best service and lowest price ever, Alex came on time this morning and very friendly and professional. He charged me only $150 where other plumbers were going to charge me, $350 (RC plumbing) and $540 (Pristine Plumbing). He helped to make sure everything works correctly before he left the house. I would recommend Positive plumbing to everybody, not just only the competitive price, but also the best service.
Shante Robinson
Dec 21, 2015
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Alex was really nice and professional. He came within an hour of our phone call and quickly accessed the situation and quoted me a reasonable price. The issue was resolved very quickly. I would definitely recommend him as a reliable plumber!
Tina Fontaine
Jul 27, 2014
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Alex is an exceptional plumbing/heating/AC professional. I originally called him for my AC which he repaired and serviced promptly and efficiently. Then, i had him visit my rental property for annual AC maintenance. Next, I had him install shower fixtures. Most recently, I had him come out for an EMERGENCY call on Sunday morning at 7 am! He was there to access the situation within an hour.